Trolley gets stuck on Travellator

jonnyd281

ShaneUK wrote: »

Both of my local Asda's and Tesco's (two of each) both have a travelator in store..... maybe it is a northern thing?

The big Tesco in Great Yarmouth has one going to the Mezanine floor with all the [STRIKE]chav suits[/STRIKE] sorry meant fine atire and DVDs - bigger shop smaller space:T.

davetrousers

elfen wrote: »

And you are meant to lift the trolley to break the magnetic hold.

The wheels of the trolleys have the dark circular plastic discs around the wheels that grip the grooves on the travelator, there aren't any magnets.

PZH

Lirin wrote:

If I'd received compensation for every time.....

Is it just me... Who mentioned compensation ?? Nowhere in OP posts does it even mention the word!! (And I am very glad not to read "Think of the Children" anywhere :rotfl:)

Lirin wrote: »

'Almost' is the important word.

Exactly - and isn't it YOUR duty of care as well as the stores to report potential dangerous situations ? (Fair enough - no serious harm caused - but who is to know that the next person to have a stuck trolley does not get away so lightly)

OP - You should have reported this at the time to the Store Manager, who should have then made an entry in the Accident Book (Even though it probably would have been classed as a "Near miss")


A few years ago I was in a big store looking for kitchen weighing scales. They where not high up on the shelves but were stacked end on (As you would expect in order to view the pictures).

However, one fell off the shelf and caught my daughter on the foot. Obviously no real damage - just a few tears (hers, not mine) - and that was probably down the the shock of it all

We went to Customer Services who took us off in to a quite room - the store First Aider had a look at the foot (Even though we didn't really think it was necessary) and filled and entry into the book. Daughter got a lolly pop for her trouble. (Customer Service as it should be)

BUT, more importantly, when we returned to complete our shopping, there were store staff rearranging the kitchen scales so that they could not fall off the shelves quite so easily (i.e. they laid them flat so it would not occur again)

:T

dmg24

phoodless wrote: »

Is it just me... Who mentioned compensation ?? Nowhere in OP posts does it even mention the word!! (And I am very glad not to read "Think of the Children" anywhere :rotfl:)



Exactly - and isn't it YOUR duty of care as well as the stores to report potential dangerous situations ? (Fair enough - no serious harm caused - but who is to know that the next person to have a stuck trolley does not get away so lightly)

OP - You should have reported this at the time to the Store Manager, who should have then made an entry in the Accident Book (Even though it probably would have been classed as a "Near miss")


A few years ago I was in a big store looking for kitchen weighing scales. They where not high up on the shelves but were stacked end on (As you would expect in order to view the pictures).

However, one fell off the shelf and caught my daughter on the foot. Obviously no real damage - just a few tears (hers, not mine) - and that was probably down the the shock of it all

We went to Customer Services who took us off in to a quite room - the store First Aider had a look at the foot (Even though we didn't really think it was necessary) and filled and entry into the book. Daughter got a lolly pop for her trouble. (Customer Service as it should be)

BUT, more importantly, when we returned to complete our shopping, there were store staff rearranging the kitchen scales so that they could not fall off the shelves quite so easily (i.e. they laid them flat so it would not occur again)

:T

So what are you suggesting here - that the store staff should check all trolleys in case of stray threads? :rotfl:

PZH

dmg24 wrote: »

So what are you suggesting here - that the store staff should check all trolleys in case of stray threads? :rotfl:

Not at all, but the least that should have happened is that the incident was reported at the time and logged. What the store chooses to do with the information is up to them.

Enfieldian

Assuming that the daughter is not still being squashed, I think it is time to bring this matter to a close.

PZH

Enfieldian wrote: »

Assuming that the daughter is not still being squashed, I think it is time to bring this matter to a close.

Totally agree. Hence my statement that it should have been "reported at the time" :T

neilmcl

geordieracer wrote: »

they are in the majority of the big tescos now.. instead of a normal escalator.

OP next time just be more careful

And they all have that annoying tannoy announcement telling everyone to lift their trolley at the end.

dmg24

the_acle_tree wrote: »

can i suggest you you call them or ask for the manager in store

Can I suggest that you check the dates on threads before replying ...

Equaliser123

dmg24 wrote: »

Can I suggest that you check the dates on threads before replying ...

That's funny.

Wonder what the OP did...