IMPORTANT! Have you received an email to your forum username?

nilrem_2

mrsg26 wrote: »

OMG i dont believe this!! At the weekend i received this message when logged into MSE. Didint think anything off it went for a nap and when i got up later my whole operating system was gone apparently Windows Explorer had been wiped from my laptop!!! Couldnt work out how this had happened and now i know why!!!!! I am really really angry!!! Thankfully my brother repaired it and installed new software however its made me very wary of using this site!

I am a little confused TBH, are you saying that your PC was ruined just by logging onto this site or are you saying that you downloaded the file listed in the email and run the EXE file?

Unless you actually ran the exe file with the trojan I don't see how your windoze problem was caused by MSE TBH?

gerryscot

mrsg26 wrote: »

OMG i dont believe this!! At the weekend i received this message when logged into MSE. Didint think anything off it went for a nap and when i got up later my whole operating system was gone apparently Windows Explorer had been wiped from my laptop!!! Couldnt work out how this had happened and now i know why!!!!! I am really really angry!!! Thankfully my brother repaired it and installed new software however its made me very wary of using this site!

mrsg26

I have been on site for two half years and have never had or heard of any problems before. I hope this info provides some reassurance for you.

Gerry

peter999

And how often has anyone had the honesty & immediate public/customer involvement when a company has had a similiar probem ??

I would guess NEVER !!

Spam email with Trojan received, but you're warning was already on website.

Good work MSE :T

parsonswife8

I received the spam email in my Inbox this morning. Didn't open it, deleted it and deleted it from my Recently Deleted emails.

Fruit_and_Nut_Case

mrsg26 wrote: »

OMG i dont believe this!! At the weekend i received this message when logged into MSE. Didint think anything off it went for a nap and when i got up later my whole operating system was gone apparently Windows Explorer had been wiped from my laptop!!! Couldnt work out how this had happened and now i know why!!!!! I am really really angry!!! Thankfully my brother repaired it and installed new software however its made me very wary of using this site!

I see that you joined in April 2010. If you haven't already done so, please contact MSE and report this. You may be the first confirmed case of a recent joiner getting the e-mail.

MSE_Martin

Fruit_and_Nut_Case wrote: »

I see that you joined in April 2010. If you haven't already done so, please contact MSE and report this. You may be the first confirmed case of a recent joiner getting the e-mail.

Just to echo that and to say please contact [EMAIL="webmaster@moneysavingexpert.com"]webmaster@moneysavingexpert.com[/EMAIL] to do so.

crackout

I am sure this has been covered at some point but I didn't think I had received this email, so didn't pay a massive amount of attention to the thread. However, I did receive it but not to the email address I expected.

I changed my email address for this site about 6 months ago, I received the message to my old details and not the updated email address on my account. So that would back up the old breach theory.

michelle._4

I received the email but was did not open it. I blocked the e-mail ID and marked it as spam. Hope I wont get that again.

pineapple

I did open the email but did not click on the link.
Just to be sure my computer was clean, I scanned it with my resident anti virus and anti malware programs and every online scanner going. No probs :j

Edinburghlass_2

MSE_Martin wrote: »

Just to echo that and to say please contact [EMAIL="webmaster@moneysavingexpert.com"]webmaster@moneysavingexpert.com[/EMAIL] to do so.

michelle. wrote: »

I received the email but was did not open it. I blocked the e-mail ID and marked it as spam. Hope I wont get that again.

As you are such a new user you need to report the email as per Martin's post above.

Please read the first post here...
http://forums.moneysavingexpert.com/showpost.php?p=38540064&postcount=1

In fact its very strange that you should get the email when you joined two days after the email was being received so MSE Webmaster will need to check the email you received.