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help - cant get computer to switch on

24

Comments

  • saving123
    saving123 Posts: 359 Forumite
    Part of the Furniture 100 Posts
    i got into the bios menu and am pretty sure the disc run, it then came up with loading files, but after that it just went to a blank black page then a blank blue page (i think similar to the background for windows).

    Hoping someone may have an idea of where to go from here? ...

    thanks
  • busenbust
    busenbust Posts: 4,782 Forumite
    Beginning to think that is possibly a hardware issue -- no reason at all why the Recovery Console XP should not load ; just tested again on my XP.
  • saving123
    saving123 Posts: 359 Forumite
    Part of the Furniture 100 Posts
    what sort of hardware issue would it be? sorry, as i mentioned i dont have much clue when it comes to computers!
  • busenbust
    busenbust Posts: 4,782 Forumite
    saving123 wrote: »
    what sort of hardware issue would it be? sorry, as i mentioned i dont have much clue when it comes to computers!
    Possibly the hard disk drive ??
  • Donnie
    Donnie Posts: 9,862 Forumite
    Which Operating System?
  • spakkker
    spakkker Posts: 1,322 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    edited 27 October 2010 at 5:40PM
    You may have to get into the bios/setup to change the boot order to boot from cd. When you get 1st page up it will tell you what to press to get into bios/setup. Usually del or f2 - just keep tapping eg. del every couple of seconds while laptop boots.

    edit -must type faster!
  • saving123
    saving123 Posts: 359 Forumite
    Part of the Furniture 100 Posts
    if its a hardware issue is there anything i can do to fix it?

    when you say operating system - do you mean like windows vista?

    when i start up and go into the bios settings when i go to the boot options this is all i get:

    Boot Priority Order:
    1. IDE CD: TSSTcorp CDDVDW SN-S082H-(
    2: IDE 4: WDC WD2500BEVS-22USTO-(S1)
    3: PCI BEV: Realtek Boot Agent

    thanks again
  • busenbust
    busenbust Posts: 4,782 Forumite
    Boot Priority Order:
    1. IDE CD: TSSTcorp CDDVDW SN-S082H-(

    ^^Try booting to that with the XP cd in.
  • saving123
    saving123 Posts: 359 Forumite
    Part of the Furniture 100 Posts
    tried that but thats when it it came up with loading files, but after that it just went to a blank black page then a blank blue page (i think similar to the background for windows)??
  • busenbust
    busenbust Posts: 4,782 Forumite
    saving123 wrote: »
    tried that but thats when it it came up with loading files, but after that it just went to a blank black page then a blank blue page (i think similar to the background for windows)??
    U know the disc? Is it an original (retail) XP? Or branded ?? What's it say ??
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