Free £5 voucher to spend instore (no minimum spend) @ Debenhams

Legendmum

Hey guys I have just printed another off at my Mums, she is not very computer friendly, and there is now no longer a bar code just a Unique Voucher Code?! Might help make it easier to go through the tills now!?

mummyofonechild

It will mean it can now only be used once as intended?

pringy

failed at hull today, assistant refused and said £25 minimum purchase, i said no its not read t&c's she did an went for help, they also said no its £25 head office told them today, i told them i would contact head office myself and clarify the t&c's the supervisor got a bit snotty with me, saying 'well you do that then' and wouldnt let me use it, embarrased me in front of other customers and my son i didnt like her attitude, its as if it comes out of her purse!!!! why publish vouchers that arent communicated properly??
i have emailed and explained the situation and will go back with HO clarification and look for the same assistant! grrrrrrr sorry rant over!!!

Legendmum

Probably but I didnt print the same barcode I used OH's account and Mums!

pammyj74

thanks, got my email within minutes. I was checking the store finder to see if there were any others near me as I know there is one in my town and even that one wasnt listed! strange

babyx1uk3

pringy wrote: »

failed at hull today, assistant refused and said £25 minimum purchase, i said no its not read t&c's she did an went for help, they also said no its £25 head office told them today, i told them i would contact head office myself and clarify the t&c's the supervisor got a bit snotty with me, saying 'well you do that then' and wouldnt let me use it, embarrased me in front of other customers and my son i didnt like her attitude, its as if it comes out of her purse!!!! why publish vouchers that arent communicated properly??
i have emailed and explained the situation and will go back with HO clarification and look for the same assistant! grrrrrrr sorry rant over!!!

That's awful I would phone rather than email. Im sure it even says on the link that you sign up no minimum spend! Poor you!

I would just print out the page that says no minimum spend or if you have a phone just show them the page!

The assistant took awhile to process ours as kept tryingto enter barcode I just told her my mum tried and the assistant just put it through as other voucher and so that's what my checkout lady did as she got fed up trying to scan it in & entering the number so if you get someone who doesn't know just say that's what a friend suggested?!

mummyofonechild

chmaine wrote: »

used 3 on 3 different floors of the store
got £9.99 jml blue mop thing for £4.99
amazing magic tricks toy thats was £6 for £1
and
2012 dvd was £6 got it for £1

Thanks OP

I got an £11 pair of pyjamas for my daughter. It was half price so paid 50p cash for them and 2 bags of lindt chocolate truffles £3 each so paid £1 for the 2 bags

murie

Just wondered if anyone has used the voucher at Desire by Debenhams at the Fort, Birmingham? I assume they are the same and that the voucher can be used there (as there is nothing in the T+C's)/

ayeshasi

murie wrote: »

Just wondered if anyone has used the voucher at Desire by Debenhams at the Fort, Birmingham? I assume they are the same and that the voucher can be used there (as there is nothing in the T+C's)/

You should be able to....i just used mines on cosmetics....if i can use it on cosmetics, im sure it is possible on anything LOL>

lalamb

pringy wrote: »

failed at hull today, assistant refused and said £25 minimum purchase, i said no its not read t&c's she did an went for help, they also said no its £25 head office told them today, i told them i would contact head office myself and clarify the t&c's the supervisor got a bit snotty with me, saying 'well you do that then' and wouldnt let me use it, embarrased me in front of other customers and my son i didnt like her attitude, its as if it comes out of her purse!!!! why publish vouchers that arent communicated properly??
i have emailed and explained the situation and will go back with HO clarification and look for the same assistant! grrrrrrr sorry rant over!!!

That is awful to have this happen to you. I would be livid and I wouldn't be wasting anytime emailing them I would phone their customer service dept right away. I hope you got the name of the SA :mad: There is no need for SAs to get like this, they are not employed to treat customers this way. It makes me so mad! I hope you get it sorted out, please let us know the outcome