Shoddy Sky Installs

spike7451

My views as an ex NTL Service Engineer & Sky Engineer.Even tho Sky dont have Engineers,I have more qualifications than most of their installers..

On-A-Rainbow wrote: »

Hey

I posted the other week about my mum getting Sky, anywho she has since had it installed and i have a few questions.

(please note i have yet to see the work myself, going to pop over for a nosey soom)

The dish is at the front of the house but the lounge at the back so the cable was thrown over the roof and ran down the back of the house. Now should have the sky guy tacked the cable to the outside wall or is it not part of the install. As far as i am aware he ran it down by the drainpipe so the cable is within the brackets that hold the drainpipe to the wall.

Standard practice,Sky are not allowed into attics so over the roof is the quickest way & sky's 'approved' method.Running it down the drainpipe tends to hide the cable from view,especially on an on-street terrace' home or where children are about.They can't see it so they cant pull it off the wall.
I've done loads of jobs that way,securing the cable with tie-wraps & clipped to the eaves to tighten it over the roof.

Another thing is my sister (who was present at the installation) asked the guy if he could run the cables to the other side of the lounge as that is where the telly was going and she and her boyfriend were about to move the tv to exactly where it was going (basically not long moved in and hadn't moved the tv to where it needed to be in time) the sky guy then insisted that he was setting it up on the other side as this is where the telephone socket was.
I am sure this isn't right.
No,the Sky installer should've made up a extension lead,stapled from the BT socket to the TV point.However they are not allowed to clip the TV CATV to the skirting board.
He was being lazy.

Anyway i am slightly annoyed as i offered to be there at installation as my sister isn't great at confrontations so wouldn't say boo to a goose whereas i would have questioned the above.

I just want to know whether this was a shoddy installation or not.

I have mine as a comparison but it was installed how we wanted tacked to the walls and a telephone cable routed to our nearest socket in the next room so maybe i got lucky.
Sounds like you got a competant installer.

On-A-Rainbow

I shall be checking out exactly what he has done when i get over there sometime next week. Fingers crossed it isn't as bad as i think.

I have spoken to my brother who has sorted out extra cables to run around the lounge so he shall sort that for them.