Washing machine, is it returnable????

yorkie18

I have a Beko too, similar model I think. I've never noticed any detergent being left on the clothes, but I have noticed that it takes about 2 hours to do a full load. Never had any problems though.

I don't think you've got any chance of being able to return your washing machine. As you have stated you've both installed and used it. It does look like you'll have to play the £50 call out charge if you think there is a genuine problem.

techno12

Try some of the gel-type detergents instead of powder. I'm surprised you can still get powder nowadays as I thought they'd been made obsolete by the gels/liquids.

Freddie_Snowbits

My washing machine has provided the best part of 24 years service, though I fear it does nag occassionally.

The best thing to do with the powder detergents is put them directly in the drum, not the dispenser, that way, it is spread like 'salt' on chips, rather that clumping in from the dispenser.

dori2o

techno12 wrote: »

Try some of the gel-type detergents instead of powder. I'm surprised you can still get powder nowadays as I thought they'd been made obsolete by the gels/liquids.

Thats's exactly what i was going to say. We use Tesco's own brand gel type and it's brilliant. Only use half the reccomended amount as what they say to use is far too much.

Also with regards to towels soaking up the water, the answer to this is to soak them in clean warm water before putting them in the machine, once soaked they won't soak up any more.

Mark_Hewitt

Yep. I remember back in the day my Mums old washer only took an hour even on the longest programme. But that's not the case any more. Washers use less water - so they increase the wash time to compensate, plus they all use 'cold fill' so time is needed to heat the water too.

My washer's standard 'full load' programme takes 2hr 30min as standard but 1hr 40min if you put it into "time saving" mode. It can do shorter washes, e.g. 30 minutes but it doesn't guarantee to get a full load clean in that time.

So you're just going to have to live with it I think!

Mark_Hewitt

In answer to the question, if you've ordered online - as opposed to in the shop. You are entitled to send the machine back even if it has been used - but only enough to determine it doesn't fit your requirements.
I've had a tumble dryer from Comet before used it a couple of times and didn't like it, there was no problem sending it back!

gordikin

Mark_Hewitt wrote: »

In answer to the question, if you've ordered online - as opposed to in the shop. You are entitled to send the machine back even if it has been used - but only enough to determine it doesn't fit your requirements.
I've had a tumble dryer from Comet before used it a couple of times and didn't like it, there was no problem sending it back!

The OP didn't buy the machine.

easy

I'm afraid this is a clear case of "you get what you pay for" (in your case, what your benefactor pays for). I think Beko is quite a cheap make ? It won't do a brilliant job. altho' it will wash the clothes if you follow the instructions properly, don't overload, and use the right program for the task.

I'm intrigued by how many people know how long their wash loads take, do you all sit watching them with a stop-watch? I put my machine on, go and do other things or go to bed, (often put mine on at bed-time), and come back some time later, when it has either finished or not.

I spent quite a lot of money on a Seimens machine, about 5 years ago now. It's brilliant, and shows no signs of wear (touches wood).
Whereas my mum bought a cheap indesit model, which has needed 3 new timers in 2 years, and the clothes come out all screwed up, as if someone has been fighting with them, rather than washing/spinning them .
She's waiting for the 1 year guarentee to run out on the last repair, t hen will buy 'a proper machine' as a more economical option.

xocbc

Also, check which programme it is on - mine only does a slow spin on some programs which leaves them very wet

Damn thing is too complicated, I want a simple on/off button

Mark_Hewitt

xocbc wrote: »

Also, check which programme it is on - mine only does a slow spin on some programs which leaves them very wet

Damn thing is too complicated, I want a simple on/off button

Yep same with mine. A 'quick' programme will often only spin them at 800rpm rather than the 1400 it's rated for. You wouldn't believe how long it took me to make my Mum understand that if she put it on a short programme then she had to manually select a fast spin at the end, she was spending ages line drying washing which was still quite wet!