Help improving performance of my computer

pennyshahin_2

Hi, I've been playing football manager 2010 on my acer aspire 5051 AWXMI but it does take quite along time for it to process at times-in the game it gives me a 1 out of 5 for my computer performance and game speed 11/2 out of 5 are there any programs that I can run to help improve the performance of my computer -I've got AVG 2011 free version at the moment.

Knarf44

How much RAM does your laptop have and what OS is it using?

Some Guidance here.

By the way, you won't find many fans of AVG software here so you should also consider uninstalling that and using the FREE versions of Avira AntiVir or Avast 5.

gonzo127

best things to do to start off with are the basics

get update and run malwarebytes antimalware to check for any nasties which have gotten past AVG (post log on here for people to check over)

get update and run hijack this and post the report up here so people can check for un-nessesary programs

get ccleaner and give you system a good clean out

use a defrag program (one of the usual recommendations is defraggler) this can sometimes help although some people say they never notice a difference

next would be to look at a RAM upgrade as all the information i can see states the system only has 512mb of ram (http://www.play.com/PC/PCs/-/653/860/-/3275096/Acer-Aspire-5051AWXMi-Turion-64-Mobile-Technology-MK-36-2-GHz-14-1-TFT-Laptop-Notebook/Product.html) something like this shoudl do the trick http://www.ebuyer.com/product/142421 or http://www.ebuyer.com/product/142013

pennyshahin_2

Thanks for your help I'm a novice when it comes to these things -when you say post log can you explain how I do that do you mean cut and paste whatever comes up , sorry but this is all new to me

closed

replace avg with avast

https://forums.moneysavingexpert.com/discussion/2436849

Donnie

pennyshahin wrote: »

Hi, I've been playing football manager 2010 on my acer aspire 5051 AWXMI but it does take quite along time for it to process at times-in the game it gives me a 1 out of 5 for my computer performance and game speed 11/2 out of 5 are there any programs that I can run to help improve the performance of my computer -I've got AVG 2011 free version at the moment.

How much RAM do you have installed?

I would suggest a clean install without all of those ACER 'add ons' or to let closed run through your laptop with a fine tooth comb.

My girlfriend has the same laptop, though with Bluetooth etc. I did a clean install and added a 1GB module to take it to 1.5GB.

The fact that you are running AVG against all the advice plastered all over this board, indicates that you are entirely hopeless.

pennyshahin_2

Thanks for your advice -yes I am hopeless but I am changing to avast 5 -and I am going to get rid of all that acer stuff -I hope that I'm doing the right thing

DCFC79

To find out how much ram you have and what operating system you have click start then right click on my computer and you will be told what operating system its running and what ram you have

pennyshahin_2

Hi I'm trying to sort out my computer so I've ran highjack this and here is the logfile Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 19:32:10, on 15/10/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18975)
Boot mode: Normal
Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
C:\Program Files\Acer\Acer Arcade\PCMService.exe
C:\Program Files\Launch Manager\QtZgAcer.EXE
C:\Acer\WR_PopUp\WarReg_PopUp.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\System32\spool\drivers\w32x86\3\E_FATIBEE.EXE
C:\Users\mike.dev\AppData\Roaming\Smilebox\SmileboxTray.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Acer\Empowering Technology\EPOWER\EPOWER_DMC.EXE
C:\Acer\Empowering Technology\ACER.EMPOWERING.FRAMEWORK.SUPERVISOR.EXE
C:\Acer\Empowering Technology\eRecovery\ERAGENT.EXE
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\3 Mobile Broadband\3Connect\AutoUpdateSrv.exe
C:\Program Files\3 Mobile Broadband\3Connect\WilogApp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10d.exe
C:\Users\mike.dev\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\GX08JEX1\HijackThis[1].exe
C:\Windows\system32\NOTEPAD.EXE
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://uk.yahoo.com/?fr=fp-yie8
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://uk.search.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://en.uk.acer.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://uk.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://uk.search.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://inboxtoolbar.com/search/ie.aspx?tbid=80150
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = http://inboxtoolbar.com/help/sa_customize.aspx?tbid=80150
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://uk.search.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://en.uk.acer.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://inboxtoolbar.com/search/ie.aspx?tbid=80150
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://inboxtoolbar.com/help/sa_customize.aspx?tbid=80150
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://uk.search.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Yahoo!
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5627.1104\swg.dll
O2 - BHO: Orbiscom - {D81AB57B-7327-4347-B7C7-9EF7CA87CE09} - C:\Windows\system32\SlimBho2.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\YTSingleInstance.dll
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Windows\system32\eDStoolbar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Acer\Acer Arcade\PCMService.exe"
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
O4 - HKLM\..\Run: [WarReg_PopUp] C:\Acer\WR_PopUp\WarReg_PopUp.exe
O4 - HKLM\..\Run: [Acer Tour Reminder] C:\Acer\AcerTour\Reminder.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [YSearchProtection] "C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [avast5] "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [StartCCC] C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe
O4 - HKCU\..\Run: [?????????] ??????????????e
O4 - HKCU\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -startup
O4 - HKCU\..\Run: [EPSON Stylus DX4000 Series] C:\Windows\system32\spool\DRIVERS\W32X86\3\E_FATIBEE.EXE /FU "C:\Users\mike.dev\AppData\Local\Temp\E_SACD7.tmp" /EF "HKCU"
O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [SmileboxTray] "C:\Users\mike.dev\AppData\Roaming\Smilebox\SmileboxTray.exe"
O4 - HKCU\..\Run: [Search Protection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
O4 - HKCU\..\Run: [YSearchProtection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
O4 - HKCU\..\Run: [FileHippo.com] "C:\Program Files\FileHippo.com\UpdateChecker.exe" /background
O4 - Global Startup: Empowering Technology Launcher.lnk = ?
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_2D06158FAC79A790.dll/cmsidewiki.html
O16 - DPF: {0972B098-DEE9-4279-AC7E-4BAAA029102D} (PhotoboxPhotowaysUploader5 Control) - http://assets.photobox.com/assets/aurigma/ImageUploader5.cab?20090602074935
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O16 - DPF: {3EA4FA88-E0BE-419A-A732-9B79B87A6ED0} (CTVUAxCtrl Object) - http://dl.tvunetworks.com/TVUAx.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www3.snapfish.co.uk/SnapfishUKActivia.cab
O16 - DPF: {741747F6-83B4-4FB9-A268-8CA4010762C8} (Snapfish Activia2) - http://www3.truprint.co.uk/SnapfishActivia2.cab
O16 - DPF: {C1FDEE68-98D5-4F42-A4DD-D0BECF5077EB} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-31-0.cab
O16 - DPF: {D8089245-3211-40F6-819B-9E5E92CD61A2} (FlashXControl Object) - https://signin9.valueactive.eu/Register/Branding/olr3313/OCX/v1018/flashax.cab
O16 - DPF: {F7EDBBEA-1AD2-4EBF-AA07-D453CC29EE65} (Flash Casino Helper Object) - https://gamingclub.gameassists.co.uk/gamingclub/FlashAX2.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{EFA3AB50-E39E-49E2-B9A1-0C0D1BC8D5FB}: NameServer = 217.171.135.1 217.171.132.1
O20 - AppInit_DLLs: eNetHook.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Mail Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Web Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLCapSvc.exe
O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLSched.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: CyberLink Media Library Service - Cyberlink - C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLServer.exe
O23 - Service: eDataSecurity Service - HiTRSUT - C:\Acer\Empowering Technology\eDataSecurity\eDSService.exe
O23 - Service: eLock Service (eLockService) - Acer Inc. - C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe
O23 - Service: eNet Service - Acer Inc. - C:\Acer\Empowering Technology\eNet\eNet Service.exe
O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe
O23 - Service: eSettings Service (eSettingsService) - Unknown owner - C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: MobilityService - Unknown owner - C:\Acer\Mobility Center\MobilityService.exe
O23 - Service: Rapport Management Service (RapportMgmtService) - Trusteer Ltd. - C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: ePower Service (WMIService) - acer - C:\Acer\Empowering Technology\ePower\ePowerSvc.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
--
End of file - 11312 bytes
Thanks for all your advice

DCFC79

tick this 1

O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)

closed

rapport is probably part of the problem, + disable defender realtime scanning

uninstall http://inboxtoolbar.com/search/ie.aspx?tbid=80150, and/or reset ie to defaults, under tools, internet options, advanced

leave the acer stuff installed, but you can disable them running at startup using autoruns