Possible £15 Maplin glitch

stolt

i got home and one of my orders for the hexbugs was sitting on my doorstep the hardrive i orderd when i got in was cancelled, will need to wait a couple of days now to show on my credit card althought like someone above on the packing slip it shows £14.99 as a credit note so its seems if you ordered yesterday afternoon before 4pm there is a good chance it slipped through, must have had masses of orders to sort through this morning and easily spotted, trouble with posting these sort of deals now, they spread around the net so quickly, i've definatley seen the same deal posted on another two forums.... cant see how they will calim the money back on orders that have been sent, unless they offer to pay the return postage (recorded of course)
some you get lucky some you dont...

Minxy_Bella

I've just dug out the print out of my email from them which clearly states that the £14.99 is classified as 'savings'.

I understand they may be a bit miffed but if you buy a bargain in a supermarket, due to some technical hiccough, they can't very well demand you pay more for it once you've got it home, can they??

1984ReturnsForReal_2

Minxy_Bella wrote: »

I've just dug out the print out of my email from them which clearly states that the £14.99 is classified as 'savings'.

I understand they may be a bit miffed but if you buy a bargain in a supermarket, due to some technical hiccough, they can't very well demand you pay more for it once you've got it home, can they??

Somehow I think mainstream consumer law is going straight out the window on this one.

They have a better chance of conspiracy to defraud than you have defending your positions. :rotfl:

thommy

1984ReturnsForReal wrote: »

Somehow I think mainstream consumer law is going straight out the window on this one.

They have a better chance of conspiracy to defraud than you have defending your positions. :rotfl:

purchaser wants product.hears that maplin offer a free gift if you spend over £35.puts code in.sees that the gift is somewhat pathetic and would actually prefer not to have another useless gadget cluttering up the house.decides to remove free gift to value of 14.99.wow, sees that maplin have taken off 14.99 now instead. thinks, wow, that is good offer
, i'll go ahead and purchase. thinks no more of it really. after all, maplin is responsible for its own site and i, the consumer have carried out the purchase in a completely correct manner. i look forward to receiving my goods.

now then. where's the conspiracy there? and who are the people responsible for a technical fault on a website selling goods?;)

1984ReturnsForReal_2

thommy wrote: »

purchaser wants product.hears that maplin offer a free gift if you spend over £35.puts code in.sees that the gift is somewhat pathetic and would actually prefer not to have another useless gadget cluttering up the house.decides to remove free gift to value of 14.99.wow, sees that maplin have taken off 14.99 now instead. thinks, wow, that is good offer
, i'll go ahead and purchase. thinks no more of it really. after all, maplin is responsible for its own site and i, the consumer have carried out the purchase in a completely correct manner. i look forward to receiving my goods.

now then. where's the conspiracy there? and who are the people responsible for a technical fault on a website selling goods?;)

OK. I believe you..........

And the other 5000 & the 3 forums with posters actually encouraging others to defraud....

Any judge would have to be a right mug to not chuck it straight out of court.


As for anyone wanting to make a stand with Maplin on this one, I suggest you don't try that hard just in case they take exception to being fleeced of a few hundred grand.

stolt

thommy wrote: »

purchaser wants product.hears that maplin offer a free gift if you spend over £35.puts code in.sees that the gift is somewhat pathetic and would actually prefer not to have another useless gadget cluttering up the house.decides to remove free gift to value of 14.99.wow, sees that maplin have taken off 14.99 now instead. thinks, wow, that is good offer
, i'll go ahead and purchase. thinks no more of it really. after all, maplin is responsible for its own site and i, the consumer have carried out the purchase in a completely correct manner. i look forward to receiving my goods.

now then. where's the conspiracy there? and who are the people responsible for a technical fault on a website selling goods?;)

can see it from both sides tbh, at the end of the day it isnt just £15.00 its £15.00 x thousands possibly, could make them go under and nobody wants to see that!! surely its there right to spot a mistake and not go through with the transaction, i will expect anyone that has the orders will not be chased for the money and it goes down as a mistake with maplin managemet. As i say 9 times out of 10 its doesnt even get to people getting there orders and its probably down to sheer volume that has alerted them. afteral maplin arent that popular are they, there prices arent cheaper than anywhere else and i expect 90% of the orders wouldnt have been made without the voucher!!!:)

Princess_Coupon

I would say a contract is now formed you offered them £x for said goods they processed the transaction and had the opportunity to cancel but didn't instead they accepted your offer of £x and dispatched the goods thus forming a contract.

I wasn't so lucky they rejected my offer and cancelled the transaction - fair enough.

1984ReturnsForReal_2

Princess_Coupon wrote: »

I would say a contract is now formed you offered them £x for said goods they processed the transaction and had the opportunity to cancel but didn't instead they accepted your offer of £x and dispatched the goods thus forming a contract.

You would be wrong then.

Princess_Coupon

1984ReturnsForReal wrote: »

You would be wrong then.

Please expand on that

gentleorange

Does anyone know what the precedent is in this kind of case? I'm sure this forum has seen hundreds of glitches over the last few years, has any company ever managed to force customers to return an order?