Its tough, it will get better and guess what its freezing brrrrr!

LannyLee

Hippechiq - it depends on how old it is, do you own it, or did it come with the house.

If it's within the 1st year, you can obviously contact the manufacturer, but if it's within the 1st 6 years & it's faulty you can contact the supplier as they have a responsability to ensure that the product lasts for a reasonable amount of time - I'd google trading standards & it should let you know the exact wording, but ti's basically down to reverse burden of proof they need to prove that they didn't/couldn't expect the product to last that long for X reason, but with an oven/cooker costing £x hundreds, 6 years is a reasonable amount of time to expect it to last, they don't like people knowing this & will probably deny it, but if you ahve the exact wording from the legislation they will back down eventually & should offer to repair or where no repair is possible replace or offer a refund.

HTH.

Lotus-eater

Thriftkitten wrote: »

This is just shocking... being Cornish, it's considered criminal almost, my kids love the pasty crust the best Mmmmmmmm:T

If you watched the rest of the program, although the ladies making the pasties said the miners threw away the crust. The miner helping the boys get a real feel for it just laughed when that was said to him, no he said, they never threw away anything, ate the lot.

parsonswife8

OMG, DH and I are feeling a bit shell shocked this morning.:eek::eek::eek:

We were both tucked up in the nest upstairs, sound asleep, house alarm on and both got woken up abruptly by our doorbell being rung repeatedly. This was at quarter past ten.

DH managed to get down the stairs without breaking his neck, managed to switch the alarm off and opened the door.

It was someone delivering a parcel from Amazon.:D

Woke up this morning and thought I had dreamt it. DH said, no, you didn't dream it. There is a filthy great cardboard box in the dining room.
:rotfl::rotfl::rotfl:

jackieglasgow

Now that is service delivery above and beyond the call of duty!

Hippeechiq

LannyLee wrote: »

Hippechiq - it depends on how old it is, do you own it, or did it come with the house.

If it's within the 1st year, you can obviously contact the manufacturer, but if it's within the 1st 6 years & it's faulty you can contact the supplier as they have a responsability to ensure that the product lasts for a reasonable amount of time - I'd google trading standards & it should let you know the exact wording, but ti's basically down to reverse burden of proof they need to prove that they didn't/couldn't expect the product to last that long for X reason, but with an oven/cooker costing £x hundreds, 6 years is a reasonable amount of time to expect it to last, they don't like people knowing this & will probably deny it, but if you ahve the exact wording from the legislation they will back down eventually & should offer to repair or where no repair is possible replace or offer a refund.

HTH.

Hi Lanny The cooker is mine and it's 3 years old.

Thanks for the advice - think I might have to ask my partner to do that. I'm just a bit brain dead this week. on top of the cooker not working properly, the Microwave I bought that I had enormous hassle with, and that I've had about 4 weeks has just started making an odd noise that it didn't make when I got it, DD isn't very good at all and I've reached my limit of how much unrelenting c r a p I can take in a 2 year period and remain cheerful.

I can't think straight when I feel like this, so will get OH to look into it. Trouble is, he's a bit of an ostrich - he's coming up with all sorts of weird reasons why the light might be flickering. Everything apart from the glaring obvious. He thinks if we ignore it, it will sort itself. I think, I had my cooker give up on me at Christmas - well New Years Eve actually - 3 years ago and it wasn't much fun.

I don't suppose anyone has any idea of how much trades charge per call out at all?

kidcat

Hippeechiq - last time I priced up someone to fix an appliance it was £80 just to walk in the door, would an appliance warranty work out cheaper? I know a friend paid £10 a month and covers her washer dryer and cooker, so far she has claimed at least five times, and one of the callouts was on a bank holiday. There was something in the email this week about them.

flowertotmum

Hi all..how are you all today...:grouphug: to all of you who are feeling down and having a tough time..
Parsonswife..i would have told him to come back in the morning:D
Nualabuala..my hubbys mate lives in ireland..he is a civil servant and his wife is a chef..they are both on notice of being made redundant in the new yr...he breeds st bernards and sells his eggs to a local restaurant..they are both thinking that instead of living on a farm,maybe they should work the farm..not just raise chickens...not sure exactly where they are,,halfway up a mountain he says:D..
Dee welcome to one of the only things that keeps me sane these days..:wave:
I have decided that 2011 is going to my yr folks and no-one and nothing is going to stop me:)..i want to get our book published,finish my debts,be more self-sufficient,teach my children the real values of this life,learn to bloody crochet if it kills me,learn to like my daughters boyfriend:undecided,and stop saying fluffing:rotfl:when ever i want:o...
My lovely daughter dropped a bombshell on us last night..she got engaged to her boyfriend:undecided..not sure how i feel about it..hubby is not happy at all...we didn't say anything as we dont want to hurt her..
My other daughter is feeling a bit down...her FIL started to decorate for her but then has just left it for about a month and not done anything:mad:..so last night i had a chat with her and her dad has gone up to do it properly for her today,i'm making her some cushion covers and a draught excluder,found a huge door curtain and it needs a wash:o,so i'll be taking them up tomorrow for her,just hope it cheers her up...i was so cross when i found out that her Fil had just left it and not even bothered to ring her..the mans a dork and thats being nice...
O i had some excitement yesterday i spotted a rare thing, a red and blue man carrying a huge bag of letters...what are they called again..o yes postmen...he had a huge bag of post, he flitted about,never settling,then promptly disappeared..thats over a wk now i haven't had any post,i know i'm not that popular but crikey i must have some post by now...even if its bill or a william..at least its something to let me know i'm still here:rotfl:
Right i'm off to finish my very cut down christmas card list..i found some in the cupboard and haven't bought any this yr so i did well there...i'm using the scout post this yr to deliver letters locally..great idea..
take care all of you
ftm

Hippeechiq

Ah - that's what I feared.

I like the idea of the applicance warranty, just not sure with the one wage coming in that we could spare £10 a month.

I have no doubt that someone will ask why - if money is so tight - I bought a new microwave. I have scrimped and scraped my way through this year. My old microwave had been limping along for 9 months and finally died, and as I use it all the time, I bought a new one with the last I had saved from my wages since being made redundant. It's a combination microwave, so it works out cheaper for me to either cook using the microwave, or a combination of microwave and convection, or just convection.

All 3 ways of cooking are cheaper than using my conventional electric cooker, but I need my cooker for when I'm cooking larger meals, or baking.

Funnily enough, last week I had a letter from Hotpoint offering me a Hotpoint Repair Plan, £50 total for the next 12 months, or £45 if you pay 12 months @ £3.75 by DD.

I've been debating whether or not to do it. I'm just concerned that it wont cover whatever it is that's causing the flickering LED. That's not be being pessimistic, that's me just stating that that's the kind of thing that happens to me. But if the call out charge alone from a tradesman is going to cost in the region of £80, then maybe I should just bite the bullet and do it.

the_cat

kidcat wrote: »

Hippeechiq - last time I priced up someone to fix an appliance it was £80 just to walk in the door,

Ouch!

Not all price that steeply. The guy who fixes all of our stuff charges £25 for a basic repair/call out but if there is an expensive part/labour to fix it and he makes his fair share that way, he doesn't charge it on top........ and that is in the South East, where we are allegedly charged more steeply.Definately pays to ask for recommendations and shop around!

grandma247

Hippechiq it might be worth ringing the manufacturers as they do sometimes have their own repair depots which are cheaper and if anything is still under guarantee it is your right to complain and either get it fixed for free or replaced.

ftm I did not get on with one of my sil for several years. DD has been married to him for just over 10 years and for the first eight it was very stormy indeed. She actually came home with kids in tow twice. The last two years have been much calmer and I get on with him a lot better. It was a combination of things really. He apologised to me for his appalling behaviour and he has tempered it ever since. Maybe he has just started to grow up. He is also a better father too now. He is still a wind up merchant but he knows I don't bite anymore, I just ignore it and smile. So there is hope that things will turn around. Other than that you can only be there when your daughter needs you. She may even see the light herself before it is too late.