Not returning unclaimed handed in money

Zandoni

juno wrote: »

But this isn't shoddy service, it's just something you don't agree with.

No sensible person would agree with the Co-Op keeping the money, it was promised to the OP's child and they should have honoured that promise.

If the police give it to the finder then so should the Co-Op, what gives them the right to keep unclaimed money.

juno

pulliptears wrote: »

Had the money been handed in at a police station OP's daughter would have got it back. The Co-Op's policy (if that is indeed what it is) is rather shoddy if it advocates putting the money back in the till and not returning it to the finder after a set period of time has passed.

Lol, it won't go back in the till. Tills, safes etc have to be balanced so they can't just shove extra amounts in there.

pulliptears

Tizz wrote: »

she beckoned me over to the phone and the lady on the other end told me that its not their policy to hand back money handed in, they bank it!

Tiz x

juno wrote: »

Lol, it won't go back in the till. Tills, safes etc have to be balanced so they can't just shove extra amounts in there.

Banking it is the same thing really isn't it? Pointless picking over the small details.

dizzybuff

juno wrote: »

But this isn't shoddy service, it's just something you don't agree with.

Actually I think most of the posters dont agree with it. The money was found by the daughter of the OP at which point it belonged to the person who dropped it . The OPS daughter handed it in in good will , it was recorded and she was told of the reclaim policy . This money has never been Co-ops property therefor it should not have been banked.

After 6 months the OPs daughter went back in good faith to see if the money had been claimed only to be told that the Coop had banked the money as their own.

At no time should this money have been banked .

I suggest the OP give the COOP and tinle and see exacly what their policiy is .

The Co-operative Group
Customer Relations
Freepost MR9473
Manchester
M4 8BA

Email: [EMAIL="customer.relations@co-operative.coop"]customer.relations@co-operative.coop[/EMAIL]
Phone: 0800 0686 727

sassy_one

OP, contact CO-OP is written at there head office, enclosing a copy of the page to which this information regards the unclaimed £10 was written in.


If they can't return it, you should at least request proof it did in deed go to charity, after all, these supermarkets are getting far to much as it is!

sassy_one

Zandoni wrote: »

No sensible person would agree with the Co-Op keeping the money, it was promised to the OP's child and they should have honoured that promise.

If the police give it to the finder then so should the Co-Op, what gives them the right to keep unclaimed money.

Because there money greedy firms and any amount of money than can get hold of is good enough.

For example, they advised four people in front of me on a till in Tesco the other day that they had no 1p or 5p to give them as there change so they lost it, how much they made not doing that on that day is beyond me!

Tizz

Thanks for all the comments.
As (nearly) everyone seems to agree that the Co-op shouldn't have kept the money either I'm going to pop in to the store this pm and see if I can speak to the manager, just to get his version though I suspect the money is gone now and there won't be anything he can do. I did a little googling myself and found this on the CAB website

Lost goods
If you find goods that appear to be lost, then you can keep the goods as long as:-
you did not find the goods dishonestly or while trespassing
you take care of the goods
you did not find the goods on your employers’ property
the goods are lost, and not uncollected or abandoned, stolen or treasure
you have taken reasonable steps to find the owner of the goods, for example, left them to be claimed at a police station for a reasonable length of time
the goods were found not attached to anything on premises or land where the occupier does not exercise much control, for example, an air terminal lounge, public part of a shop, or recreation ground.
What happens to goods handed over to the police
The usual police practice is that you can have the goods back and keep them if they are not claimed within six weeks (six months in Northern Ireland). However, the police may want more time if there are special circumstances and they want to investigate, for example, if they suspect the goods are stolen or think that the owner can be traced. Once the property has been returned to you by the police, the original owner cannot usually then claim the goods.

So to those who said it was not my daughters money either, does this not say that actually in the law it is, or do the CAB not know what they are talking about either.

Thank you dizzybuff for taking the time to post the email address of Customer Relations, I will be using that also

dizzybuff

Tizz wrote: »

Thanks for all the comments.
Thank you dizzybuff for taking the time to post the email address of Customer Relations, I will be using that also

:beer: no problem hope you get it sorted.:T:j

strongeyecontact

Good on yer Tizz for following this up, and just ignore the various sad trolls on here

If you look on absolutely any post on this website, you would find them, it's dead sad that some people can't find something positive to do with their lives. I could start a thread saying I think grass is green and the sky is blue and some sad git - or ten - would contradict me

Please do let the genuinely interested people on here know the outcome of your crusade I am sure you'll get a positive outcome, more often than not, just not giving up wins (note to all aforementioned trolls, try reading The Slight Edge by Jeff Olson, it might help you get a life :rotfl:)

Shimrod

Tizz wrote: »

you have taken reasonable steps to find the owner of the goods, for example, left them to be claimed at a police station for a reasonable length of time

I would say you have very good grounds for claiming the £10 back from the co-op on the basis of this statement. The police station is just an example - I would consider it very reasonable to have handed the £10 over to the care of the place where it was found in case the person who lost it came back looking for it.