MYSTERY SHOPPING THREAD 17 - please don't mention client names or fees on here!!

jen_br

ESA lost card.. its a pain in the !!!!.. can take up to 5-14 days for a new card!

s-a-h-

Do you think the branch fee job is not worth the hassle, I have never done one.?

jen_br

I did this with a spanish bank once and by accident they closed my account ( i know rare) but i was with out asccess to cash for 5 weeks.

Kimitatsu

OzzyBear wrote: »

Well I've got an interesting report to submit to ABA tonight for one of the petrol visits.

Just as I got to the front of the queue, a customer who had been served before me came back into the shop, barged to the front of the queue saying to the guy serving 'Don't you dare f@$¥#%g call my girlfriend (who was sat in the car) punched him and knocked everything off the counter!

Will that come in the extra comments box :rotfl:I can see the proof reader now "how did it make you feel?" :rotfl::rotfl:

proshopper

s-a-h- wrote: »

ESA have lost debit card jobs just come on, anyone think it's worth it?

jen_br wrote: »

I did this with a spanish bank once and by accident they closed my account ( i know rare) but i was with out asccess to cash for 5 weeks.

I would have thought that no one would want these jobs on their main bank account, unless they need to be be prevented from spending in this few weeks before Christmas! The other thing I noticed is that two visits/two calls or whatever seems to be a possibility. Add that to the overall inconvenience and it looks like a miserable fee.

misssarahleigh

proshopper wrote: »

I would have thought that no one would want these jobs on their main bank account, unless they need to be be prevented from spending in this few weeks before Christmas! The other thing I noticed is that two visits/two calls or whatever seems to be a possibility. Add that to the overall inconvenience and it looks like a miserable fee.

And thats why i think esa take the Michael a bit

jen_br

exactly bit of a silly time to have no access to your funds me thinks!

s-a-h-

proshopper wrote: »

I would have thought that no one would want these jobs on their main bank account, unless they need to be be prevented from spending in this few weeks before Christmas! The other thing I noticed is that two visits/two calls or whatever seems to be a possibility. Add that to the overall inconvenience and it looks like a miserable fee.

I couldn't see the 2 visit part, the branch one is pop in and report lost card, stage 2 wait for card in post and fill out questionnaire once received.

Anyone else with views on this?

nehpets81

jen_br wrote: »

I did this with a spanish bank once and by accident they closed my account ( i know rare) but i was with out asccess to cash for 5 weeks.

TBF that Spanish bank don't need much of an excuse to mess things up, I would hope the bank ESA are assessing are a bit more competant! Having said that I wouldn't do this job if I was without the card for my main account for that long....

s-a-h-

We have a joint account, so I was thinking of using hubby's card until mine came through, would the account be completely blocked then?