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MYSTERY SHOPPING THREAD 17 - please don't mention client names or fees on here!!

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  • Kimitatsu
    Kimitatsu Posts: 3,889 Forumite
    1,000 Posts Combo Breaker
    Radarman wrote: »
    I somehow get the feeling that you are not RE's biggest fan :rotfl:

    There are better companies to work for! Although in their defence I rang them yesterday about a job allocation that wouldnt allocate and they were brilliant!

    Like most others its the proof reading that gets me......example of one, the sales assistant had blonde hair with a purple fringe RE asks what length was the hair? Really in a staff of two how many have a purple fringe :eek:
    Free/impartial debt advice: Consumer Credit Counselling Service (CCCS) | National Debtline | Find your local CAB
  • mimi1234
    mimi1234 Posts: 7,964 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    For RE, I took a photo of a receipt which was extremely faint and I told them that in the report. They send me a query saying please can you send a clearer photo as it is too faint. What do they want me to do? Go back and say can you print me a clearer receipt I'm a mystery shopper and the agency can't see what I had purchased! !!!!!!!!

    Did 2 eggs today. Taking the photos was extremely painful. Customers kept saying I needed to get a life and stop taking photos of supermarkets. I just took photos and walked off as soon as I could. V embarrassing. Got clocked in the second one whilst doing my covert audit in a petrol shop. Who spends 15 minutes walking around a tiny shop trying to locate products covertly? I think she initially thought I was going to shop lift and then clocked on when I had to ask her for a drink. The shop was about 5 metres by 5 metres and wherever I stood the drinks were practically in front of me! The agency that does egg shops is getting madder and madder. Don't cha agree?

    Has any bloke been allocated a leather shop on React? How do I go about asking for a ladies handbag, and then handling it and stuff? Won't it look plain stupid a bloke bouncing around with a woman's handbag? Hmmm. HELP!
  • Kimitatsu wrote: »
    There are better companies to work for! Although in their defence I rang them yesterday about a job allocation that wouldnt allocate and they were brilliant!

    Like most others its the proof reading that gets me......example of one, the sales assistant had blonde hair with a purple fringe RE asks what length was the hair? Really in a staff of two how many have a purple fringe :eek:

    Lol its RE you need to be more specific, there are many shades of purple was it lilac, indigo, violet?? 'Purple fringe' is far too vague :p

    Seriously, I think the proofreaders just do it as a wind up sometimes to be honest!
  • mimi1234 wrote: »
    For RE, I took a photo of a receipt which was extremely faint and I told them that in the report. They send me a query saying please can you send a clearer photo as it is too faint. What do they want me to do? Go back and say can you print me a clearer receipt I'm a mystery shopper and the agency can't see what I had purchased! !!!!!!!!

    Did 2 eggs today. Taking the photos was extremely painful. Customers kept saying I needed to get a life and stop taking photos of supermarkets. I just took photos and walked off as soon as I could. V embarrassing. Got clocked in the second one whilst doing my covert audit in a petrol shop. Who spends 15 minutes walking around a tiny shop trying to locate products covertly? I think she initially thought I was going to shop lift and then clocked on when I had to ask her for a drink. The shop was about 5 metres by 5 metres and wherever I stood the drinks were practically in front of me! The agency that does egg shops is getting madder and madder. Don't cha agree?

    Has any bloke been allocated a leather shop on React? How do I go about asking for a ladies handbag, and then handling it and stuff? Won't it look plain stupid a bloke bouncing around with a woman's handbag? Hmmm. HELP!

    Present for wife, girlfriend, mum, sister depending on your age...
  • mimi1234
    mimi1234 Posts: 7,964 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Present for wife, girlfriend, mum, sister depending on your age...

    Yeah, that's fine. But I have to handle the product. OMG. What do I do? Prance around shaking my booty? LOL. I have done one of these before and he clocked on as I just touched and stroked the bag.
  • mimi1234 wrote: »
    For RE, I took a photo of a receipt which was extremely faint and I told them that in the report. They send me a query saying please can you send a clearer photo as it is too faint. What do they want me to do? Go back and say can you print me a clearer receipt I'm a mystery shopper and the agency can't see what I had purchased! !!!!!!!!
    HELP!

    I had 3 totally rubbish pics last week. It was raining and dusk, being a Luddite I'd inadvertently turned off the flash on the camera and couldn't figure out how to get it back on,so the 3 photos were all dim. There was a car in front of the store and I did it through the windscreen which later I realised was filthy. I was fully expecting to be sent back. Not a single query. I think they just don't like you :rotfl::rotfl:
  • mimi1234 wrote: »
    Yeah, that's fine. But I have to handle the product. OMG. What do I do? Prance around shaking my booty? LOL. I have done one of these before and he clocked on as I just touched and stroked the bag.
    Well, dress up as a girl then! See how far that gets you??:D
  • I agree, they must be doing it just to wind us up. I bet they are sitting in their office looking at all the reports that need to be proofread and select one at random and think to themselves 'this poor sod submitted this 8 days ago, perhaps it's time to actually proofread it. They then look through it, nope nothing there that looks out of place. Ah, of course says the proofreader 'I can raise a query and ask them to clarify this response that they have given'. The shoppers response was 'There was only one person working in the store and their name was Steven'.

    The proofreader sends out a query asking 'in order to successfully identify the member of staff can you describe them as well as providing their name?'

    Hello - there was only ONE person in the store!!! Please wait one moment while I bang my head off the wall.

    It also absolutely beggars belief that it takes 8 days to proofread a report. If I were paying RE to complete shops for my company I would be raging at the turnaround times. This information is no good a week after the event. What if there was a massive breach of policy or law due to the staff members actions?

    They crack me up - has anyone noticed?

  • They crack me up - has anyone noticed?

    Well, just have a nice glass of wine- works for me!
  • mimi1234 wrote: »
    For RE, I took a photo of a receipt which was extremely faint and I told them that in the report. They send me a query saying please can you send a clearer photo as it is too faint. What do they want me to do? Go back and say can you print me a clearer receipt I'm a mystery shopper and the agency can't see what I had purchased! !!!!!!!!

    Did 2 eggs today. Taking the photos was extremely painful. Customers kept saying I needed to get a life and stop taking photos of supermarkets. I just took photos and walked off as soon as I could. V embarrassing. Got clocked in the second one whilst doing my covert audit in a petrol shop. Who spends 15 minutes walking around a tiny shop trying to locate products covertly? I think she initially thought I was going to shop lift and then clocked on when I had to ask her for a drink. The shop was about 5 metres by 5 metres and wherever I stood the drinks were practically in front of me! The agency that does egg shops is getting madder and madder. Don't cha agree?

    Has any bloke been allocated a leather shop on React? How do I go about asking for a ladies handbag, and then handling it and stuff? Won't it look plain stupid a bloke bouncing around with a woman's handbag? Hmmm. HELP!


    Mimi, are you a bloke?! I always thought you were female, going by your Avatar and dance quote.
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