Hard drive for packard bell easy note

loopylass30

closed wrote: »

try safe mode with command prompt, if it boots, run chkdsk c: /F

there are 2 types, pata and sata, if it's quite new it will be sata, then you need the system recovery disk to reinstall windows.

I tried safe mode with command promt and it stuck on the same thing, ive tried to put the recovery disc in and check for errors and it says it cant, ive also tried a reinstall and it goes all the way thru, installs then when it restarts it says the same about waiting for windows to start up :mad:

debitcardmayhem

loopylass30 wrote: »

thank you, im not so bad sorting out the less technical things such as viruses n such but when it comes to actual hardware ive no idea, when i try to start his laptop up it says "please wait while windows sets up your computer" then does nothing even when left for hours, if i start in safe mode it gets stuck at system32\drivers\crcdisk.sys this is why i was told he needs a new hard drive as its corrupt!!

The fact that crcdisk.sys is the last thing on the screen means that that HAS RUN as far as I remember. The best way to be certain is to try being quick with F8 at boot to allow options to appear for booting, select the "disable automatic reboot on failure"
then you may get a BSOD with more info

closed

remove the hard disk check it's sata, then buy a new 2.5" sata disk from amazon/ebuyer/scan etc, reinstall windows, and if you've lost data, consider a backup strategy.

Avoid hitachi travelstar next time.

http://www.ebuyer.com/store/Components/cat/Hard-Drives---Internal/subcat/2.5%22-SATA-Hard-Drives

loopylass30

debitcardmayhem wrote: »

The fact that crcdisk.sys is the last thing on the screen means that that HAS RUN as far as I remember. The best way to be certain is to try being quick with F8 at boot to allow options to appear for booting, select the "disable automatic reboot on failure"
then you may get a BSOD with more info

Hi there,
right i pressed f8 and it igves me 3 options

1, IDE cd optiarc dvd rw
2 HDD: Hitatchi HTS3543216L0A300-(S
3 Network boot, Sis191 UNDI, PXE-2.1

do i chose 2 ?

oh and thanks for all the help and sorry to be a pain

debitcardmayhem

Yes then press f8 again straight away then try to select stop restart

loopylass30

debitcardmayhem wrote: »

Yes then press f8 again straight away then try to select stop restart

pressing f8 at that point has given me loads of options, safe mode, safemode networking, safemode command prompt

then

enable boot logging,
enable low resolution
last known good configuration
directory services restore mode
debugging mode
disable auto restart on system failure
disable driver signature enforcement

start windows normally

do i click disable auto restart ?

debitcardmayhem

Yes that's the one , I couldn't remember the exact wording on my box and I am of course using it now.

debitcardmayhem

As an aside I think the Lappy does not have an access panel to the disk drive I think you have to lift off the whole top/base assembly (mind you I may be mistaken)

loopylass30

debitcardmayhem wrote: »

Yes that's the one , I couldn't remember the exact wording on my box and I am of course using it now.

no joy im afraid, when i disable it it just starts up and says checking the file system on c: it goes thru stages 1 -1 fine but then goes back to the black screen saying please wait while windows sets up your computer

debitcardmayhem

It may still crash at some stage give it a little while ......