How do you deal with telephone sales people?

[Deleted User]

fantasia322 wrote: »

Absolutely agree, these people are doing a soul destroying job ( under no circumstances should they be rude to you). I just politely tell them I am not interested, same goes for the door-to-door people,.
I know they are annoying but no point being rude,

I would say that once you have told someone you are not interested, if they ignore this, then you're at the point that you can be rude. This usually goes for door-to-door electricity/gas sellers. They won't take no for an answer, and i usually just say "I'm not interested and i'm closing the door now"

SpammyTheSpammer

He is polite with female callers until it gets to the slightly personal questions such as:-

"And what age bracket do you fall into?"

Whereupon he says:-

"Thats a personal matter, I will tell you, if you tell me about your underwear....".

He claims that whatever happens next is a bonus as they either tell (in which case he asks more forward questions) or they hang up

We are registered with TPS and he says that such callers deserve all that he can dish out as they should follow the rules.

Kazipoo

Thankfully I have a phone that you can personalise the ringtones on, so after any sales call, I politely tell them I am not interested, then save the number and change the ringtone to a pleasant sounding quiet one, so that I know if I hear it, its a sales call! Btw, I am with TPS but it hasn't made a blind bit of difference, because my number is the same as the bloke that used to live here and they get it from old phone books in some cases.

luxor4t

luxor4t wrote: »

....Not sure where they cold-callers got the details from!

redpete wrote: »

They didn't, they call random numbers to get the 1 in a hundred that have had an accident in the last 3 years and are gullible enough to fall for their spiel.

They had names & a very few details so we assume these came via a bulk freedom of information request to the police.
Rest assured we didn't 'fall for their spiel': DH was doing a little winding

Milkybarsareonme

Tell the 'cold caller' you don't have a bank account and that you are 'old school' and keep all your dollar under the mattress. I'm telling you, works every time. :-)

Phil.Thomson

"in­no­cent" tele­mar­keter turns mur­der sus­pect just by cold call­ing )

http://vids.myspace.com/index.cfm?fuseaction=vids.individual&videoid=16733006

Enjoy

Torry_Quine

:mad: I've just had one who said they weren't trying to sell me anything but doing a survey on people's attitudes to cold callers! I left her in no doubt as to how I felt.

aloise

I mainly get the international ones but as I have family in Canada I won't know if it's them or a cold caller till I answer. I's such a pain as they always phone at teatime. I usually put the phone down right away but I had one man,from India or Pakistan who rang me back and shouted at me for being rude.
He certainly knew what rude was when I had finished with him.

d-seven

Anything that shows up on my caller display as 'witheld' or 'international' gets ignored. If its that important, they will leave an answerphone message (they never do!) and I can phone them up. Otherwise I tell them I'm on the TPS register and shouldn't be recieving their calls. They normally apologise and promise to get my number taken off their database. Its a shame they didn't reallise it shouldn't be on there in the first bloody place!
I did get one on my mobile some time ago and I told him I wasn't interested and put the phone down. Two minutes later he called again and I lost my rag and told him to eff off. Surprisingly he didn't call again after that

Morganarla

All it takes is: 'No thank you, but thanks for calling.' Click.

No need to shout, be rude, wind up or anything else. Having worked within a call centre enviornment, I can see why some cold callers/sales people get harsh and rude. It's because it's all they get, in return for going to work and getting paid a wage instead of scrounging off the state.

Have some heart people.