Do HDNL employ any decent drivers with knowledge of the Highway Code?

Wayne3765

Takoda wrote: »

I only saw this last night and didn't have time to reply then.

Thanks for posting this Wayne. I'm not sure what the winking smilie is for but makes me a little sceptical about the addresses you've provided.

The latest update is that I have had a reply from Mrs Groarke. here is what it said.

Dear

Thank you for bringing this matter to my attention.

I am having the incident investigated.

Yours sincerely

Anne Marie Groarke

I was pleasantly surprised by the speed of her answer as the email arrived on the Monday. However I have not heard anything since. I will post the result when I do.

All working emails at HDNL collected from replies responding to a complaint I made a while back.

The smilie = they wouldn't want this posted on the internet but...........

Takoda

Wayne3765 wrote: »

All working emails at HDNL collected from replies responding to a complaint I made a while back.

The smilie = they wouldn't want this posted on the internet but...........

Thanks for explaining. I did Google them after you posted them. Two (the first one and Tracy Davies) didn't come up at all and the other Deborah Smith is something to do with PR IIRC.

Thanks for trying to help though. I'm happy with the person I emailed but it is disappointing that she hasn't bothered to reply.

I will email her again and ask for an update. Will post the result on here - if there is one.

Takoda

Last Monday lunchtime I received this

Dear

The depot and the driver have been identified and the depot manager was going to interview the driver.

I have been chasing for an update on the investigation by the depot manager.

When I am advised on the outcome I will be in a position to update you further.

Your sincerely

Anne Marie Groarke

Later that evening I received this

Dear

The driver has had a driver assessment carried out on him and the driver is currently going through the disciplinary process.
The Business takes this type of driving by our drivers very seriously.
Thank you for bring this matter to our attention.
Yours sincerely
Anne Marie Groarke

I'm happy with that, all things considered.

MinDLeSS

Takoda,

Would you be willing to release this lady's e-mail address, as I've been waiting on a parcel for a month and a half already and nobody at HDNL seems to even care (