Free Wii Party event at Chessington World of Adventures

sambam99

just found better complaints link. This is the institute of Promotional Marketing


[EMAIL="complaints@theipm.org.uk"]complaints@theipm.org.uk[/EMAIL]

Hennahelen

Am heartbroken myself, never mind the kids, to find out that because I stupidly used a different email address to the one registered on nintendo site, my promised tickets (as per the WINNING email) have not arrived.
Having phoned the nintendo helpdesk, they advised me to email the enquiries@wiipartyevent.co.uk ~ which remains unanswered. I AM a nintendo member and received the email legitimately so am so disappointed that at no point did they ask for any of my member details/username/email registered.
Bad, bad organisation of event!

sambam99

Don't get heartbroken or mad... get complaining
From what I can tell this competition must have infringed competition rules. So contact .... especially if you actually got a formal invitation via facebook or Wii club... not too sure where people who entered via a forum tip-off stnad but it's worth a try!!!


[EMAIL="complaints@theipm.org.uk"]complaints@theipm.org.uk[/EMAIL]


PS COmplaining is good. Last week I got £70 worth of megabloxs kit for complaining that sainsburys had the megablocks HALO range next to the pre-school lego.

Feral_Girl

!!!!!! it. I've complained and I wasn't even promised tickets. But it is naughty, so it has to be done. The more people that complain, the less likely they are to do it again!

I'm still going though, but £50 short.

emmaw6481

I'm in the same boat (although my hubby does think we may be Wii club members!!!). Luckily I didn't tell my 5 year old but myself and hubby were really excited as we love theme parks.

I have complained too

sickgirl3

Seems they are just not replying to mails now. i will be complaining and trying to recover my lost cost of the hotel i have booked which is non refundable. im a nintendo club member, received the official email and another confirming i had won, so why do they think i would think i had not?

who is "[EMAIL="complaints@theipm.org.uk"]complaints@theipm.org.uk[/EMAIL]"?

rodeline

They are a trade organisation with a voluntary code of conduct. A bit toothless for my taste.

I went for ASA (Advertising Standards Association) and Watchdog. Big companies want to avoid bad publicity at all costs.

mrplugo

So i RSVP last thursday with yes i want my 4 tickets and i never heard anything back from nintendo so i emailed them


MY EMAIL I SENT THEM MONDAY OCTOBER 4TH

Hi IRSVP for my tickets for chesington but can you double check for me Can you confirm that i did it ok From James

then they emailed me back today

Dear Club Nintendo Member Thank you for your enquiry.
We have asked all our Club Nintendo members to RSVP in order to guarantee their ticket to the Wii Party Event as demand has been huge. Unfortunately we did not receive a RSVP from you before 16:00 3rd October.
Unfortunately we are bound by strict Health & Safety regulations which limit the maximum capacity within the concert area, and are therefore unable to allocate additional tickets to you. However, you will be entered into the prize draw to win tickets at Chessington World of Adventures on Saturday.
We will be reviewing cases such as yours and will let you know if we can offer you tickets .
For further details please contact us
Kind Regards
The Wii Party Team

just so annoyed right now anyone else have the same thing happen to them?

gentleorange

mrplugo wrote: »

So i RSVP last thursday with yes i want my 4 tickets and i never heard anything back from nintendo so i emailed them


MY EMAIL I SENT THEM MONDAY OCTOBER 4TH
then they emailed me back today



just so annoyed right now anyone else have the same thing happen to them?

This email has made me a bit nervous! I RSVP'd and got a 'thank you' page but no further email. I hope the tickets will come over the next few days though (I haven't told my son just in case).

I sympathise with those who were refused. If it was personal email invite only then it's understandable but if they linked to it from their facebook page and didn't make it clear that it was members only then they were clearly at fault.

mrplugo

i just a follow up email from nintendo after they told me i couldnt come they then emailed me the following

Dear James

Thanks for confirming your attendance to the Wii Party event on the 9th October. Not long to go.

We can confirm your tickets have been allocated and have been despatched first class, you should receive them by Thursday.

Don't forget, all primary ticket holders will be required to provide identification on the evening of the event – please remember to bring valid ID in the form of photographic ID or a debit, credit or solo card.

See you at the Wii Party!

Kind regards

The Wii Party team.

If you have any queries please e-mail us


*Please note, your ticket covers free entry to the park, as well as entry to the concert in the evening. Travel and accommodation are not included. Food and drink concessions will be available on the day throughout the park, but are not included in the ticket.

so i dont know what to believe now? just have to wait and see if i get them or not?