Suspended from work - I've seen colleagues and customers what I have done

DCFC79

in_spired2 wrote: »

not sure, OP did say earlier in post 77
but afaik hasn't mentioned if they were allowed to serve themselves with their staff card, so I don't know if it's relevant to the suspension.

OP, your comment "I just had a look at the loyalty card t&cs. ".... I wouldn't think that's relevant. What matters is your employer's policies and any terms on your employment contract surely?

OP, from reading, I don't know if you mean it to come across as it does, but to me it seems that your main gripe is that you got caught and it's unfair because (you believe) there are others doing the same who have not been caught. And you want to see if you can make it appear as a mistake due to the conditions you mentioned.

I don't know what will go on in the meeting to discuss it, but I would have thought that if the people there are at least half-decent, then they will be more sympathetic to your previous comment
than listen to you trying to make excuses and getting your work colleagues in trouble.

yes i understand what you mean,

thanks

Sambucus_Nigra

Hootie19 wrote: »

So I'm confused now!

Jumpy - are you saying that you are trained to supervise on these self service tills, but that your eye problem prevents you from using them properly as you are likely to press wrong buttons on them?

And if you are the only person who is trained to supervise, then are these checkouts closed down when you are not at work, due to there being no one else capable of supervising them?

Or do you work every hour that the store is open, every day it is open?

And if you are working them; and can't see the buttons properly with your bad eyesight - then how do you do your job at all?

lucylucky

jumpycheese1 wrote: »

The problem was resolved about a week before I started and remember colleagues talking to her about how was she and pleased she didn't get the sack.

As I said totally irrelevant and not at all pertinent to your case.

dmg24

jumpycheese1 wrote: »

I had to do some shopping today and visited another store. I looked at the manned tills (I went through one today) and the number pad goes

123
456
789

The touch keypad on the ss tills go

789
456
123

This may sound like an excuse. As I walk home I use up to three bags to distribute the weight or use a seperate bag for cold stuff, cleaning products etc. The 9 and 3 are in the same place on both tills. The list that has my transactions has the price of each transaction.

But I cannot use this when I spent £3!

At home I am forever getting my numbers mixed up because I have items that both have 789 and 123 on the top row of numbers.

But if you know this (which you clearly do), then you either check with someone else or use another till!

Sambucus_Nigra

jumpycheese1 wrote: »

I had to do some shopping today and visited another store. I looked at the manned tills (I went through one today) and the number pad goes

123
456
789

The touch keypad on the ss tills go

789
456
123

This may sound like an excuse. As I walk home I use up to three bags to distribute the weight or use a seperate bag for cold stuff, cleaning products etc. The 9 and 3 are in the same place on both tills. The list that has my transactions has the price of each transaction.

But I cannot use this when I spent £3!

At home I am forever getting my numbers mixed up because I have items that both have 789 and 123 on the top row of numbers.

How do you know this if you can't see the keypad?

iclayt

jumpycheese1 wrote: »

The touch keypad on the ss tills go

789
456
123

This may sound like an excuse.

Correct. It does. No 'may' about it.

Please for a second pretend you are in your meeting with the boss and he/she says: "If you knew you might make a mistake you shouldn't have used them". What's your answer? Hint: It should be the truth, not an excuse.

anna_grant

jumpycheese1 wrote: »

I had to do some shopping today and visited another store. I looked at the manned tills (I went through one today) and the number pad goes

123
456
789

The touch keypad on the ss tills go

789
456
123

This may sound like an excuse. As I walk home I use up to three bags to distribute the weight or use a seperate bag for cold stuff, cleaning products etc. The 9 and 3 are in the same place on both tills. The list that has my transactions has the price of each transaction.

But I cannot use this when I spent £3!

At home I am forever getting my numbers mixed up because I have items that both have 789 and 123 on the top row of numbers.

However, you managed to press 9 instead of 3 (or 1 or any other number) 18 times!

You still have not answered why you used the SS tills for these transactions when you know you have a problem with them.

Why won't you listen to any advice that posters are giving you? And you only select which parts of posts you want to reply, I notice, so you probably won't reply to this one.

Sambucus_Nigra

Try this.

Yes boss; you are 100% correct. I tried to get more points by maxing out on the bags I was using. My bad.

DCFC79

Jumpy when working for said company we were told to inform our manager of any problems we had how trivial it was, did you speak to management(and not supervisors) about it(and get it noted) and say something like "i think i might have a problem with the self service tills due to the light and the keypad, is there any chance i can move to another department"

or

when you knew you may have made an error did you bring it up with member of management that you may have made an error

jumpycheese1

No more posts until Thursday ok?

I am very ashamed on what I have done. I didn't know the seriousness of my actions. I have learnt my lessons. I have done wrong. I do apologise for what I have done. No-one is 100% perfect.

I will destroy my loyalty card regardless of the outcome!