Can I make £1,024 in 11 weeks from nothing?

EagerLearner

Hi all - please help - last week I sold a £10 voucher and they paid by Paypal so I sent it off. Now they have reversed the payment and Paypal have taken my money back!!! I have now noticed she did this to another Seller who sold her a £10 voucher too - what can I do???

kathfisch

EagerLearner wrote:

Hi all - please help - last week I sold a £10 voucher and they paid by Paypal so I sent it off. Now they have reversed the payment and Paypal have taken my money back!!! I have now noticed she did this to another Seller who sold her a £10 voucher too - what can I do???

Oh no!!

I'm not 100% sure but I don't think a buyer can just reverse the payment... paypal could do this if they suspected that the card had been used fraudulently though, hence another item having the same situation.

Have you received any explanation at all? From the buyer, or paypal or ebay?!

I honestly don't know what you can do but I hope you manage to sort it out!

System

Just a word of advice re matched betting (sorry if u all know this!). Anyway lost over £40 this week by doing matched betting.....got really unlucky on the tennis, two sites had different rules re what happens when a player retires from a match - totalbet.com gave me a stake refund whilst Betfair kept the lot and said the other player won....not happy and have edited my total so now under £100.00

System

Have you tried contacting paypal eagerlearner? surely the user cannot abuse their facilities like that. I have had to complain to ebay and paypal on different occasions and they were both really helpful.

EagerLearner

Hi guys - thanks - they said the payment was reversed due to fraudulent use or something - but she has been buying other things on e-bay with only 1 negative feedback (from the otehr Argos voucher seller). I am really hoping her account is just overdrawn or something as it seems she has been buying xmas presents for a child so I still ahve faith, but then again, have had no responses so my 2 messages. How do I complain to Paypal & ebay?

BangraMonkey

i tried to warn people about paypal earlier: http://forums.moneysavingexpert.com/showthread.html?p=3322061&highlight=paypal#post3322061

it is very very dodgy and always seems to side with the buyer in chargebacks. make sure you ALWAYS send items via recorded delivery so that you have proof you have posted it.

rpoints now has an ebay/paypal/amazon marketplace related forum (rbay)... have a read for some more info and also on the problems people have encountered

finallydebtfree!!

bangramonkey, so if you send recorded and they buyer does chargeback you can claim then? or is it just that they are unlikely to claim their money back because they know that you will know they have recieved the item?

kathfisch

BangraMonkey wrote:

i tried to warn people about paypal earlier: http://forums.moneysavingexpert.com/showthread.html?p=3322061&highlight=paypal#post3322061

it is very very dodgy and always seems to side with the buyer in chargebacks. make sure you ALWAYS send items via recorded delivery so that you have proof you have posted it.

rpoints now has an ebay/paypal/amazon marketplace related forum (rbay)... have a read for some more info and also on the problems people have encountered

I know what you mean about paypal, and I agree for large items it is of concern, and definitely best to send via a tracked method. However, for lots of small value items I really do like accepting paypal for the speed and convenience (for me and the buyer) and the cost of special delivery is prohibitive (apparently recorded delivery is not acceptable to paypal, I have heard).

I've never had a problem with paypal in all my selling, and hopefully I never will! There are scare stories about so many things but it pays to keep it in perspective a little!

BangraMonkey

rachel... i'm sure i found a post on here with do's and don'ts for matched betting but can't find it now :?

one of the points was to not bet on tennis matches because of differing rules between sites: http://forums.moneysavingexpert.com/showthread.html?t=651

freebird65

finallydebtfree!! wrote:

bangramonkey, so if you send recorded and they buyer does chargeback you can claim then? or is it just that they are unlikely to claim their money back because they know that you will know they have recieved the item?

Afraid not.....sending recorded is the proof you need to give paypal if the buyer claims item not received. In the case of fraudulent use of an account, you have no leg to stand on. Paypal will reverse the payment and you will lose your item unless the buyer turns out to be honest and pays up.

I have to agree with Kath on paypal overall - I use them for most things and bar a couple of incidents, have never had a problem. Yes, things go wrong - but they can everywhere. I know this doesn't help you right now Eagerlearner........might be worth contacting that other seller and see if you can share info that may help. Also, call paypal and see what they say. Give the buyer a couple of days to respond - not everyone looks at their email every day.

Emily - GET WELL SOON!!!