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MCO Capital loan

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Comments

  • geomacl
    geomacl Posts: 365 Forumite
    Despite all the conspiracy theories, can I offer advice to anyone getting letters or just had a letter. your first, and your most urgent THING to do is get a months FREE trial account with Credit Expert (you can cancel once its sorted), then send a report to them stating all the facts about MCO, and request they contact MCO on your behalf to dispute the Search and Loan accounts. This will stop any further contact from MCO and will make it impossible for them to do anything. If they are legit or scammers the last thing they want is to lose their Credit Agency.
    Hi debtfree - I'm not sure why I would call Credit Expert when MCO contacted Experian about my credit record - their checks have now been removed at my request. I assume that Credit Expert is another CRA like Experian and Equifax? Or am I missing something.
    I also would argue that the first thing to do on receipt of a letter is to contact AF and get a Crime Reference Number - then call the 0844 number on the letter (usually takes you to Intrum Justitia in Liverpool) and explain that you have never approached MCO or Helploan or whoever for such a loan, that you have registered it as a fraud (with a CRN) and ask IJ to remove you from their records. Then you shoudl contact the appropriate CRA (usually Experian) taking the free 30 day trial and asking them to remove the MCO checks from you account??
  • 1953
    1953 Posts: 5 Forumite
    I have now received a letter from a company Callcredit - anyone have any info on who they are?
  • geomacl
    geomacl Posts: 365 Forumite
    1953 wrote: »
    I have now received a letter from a company Callcredit - anyone have any info on who they are?
    Callcredit is a credit reference agency - other main 2 such agencies are Experian and Equifax.
    If you have contacted either of the other 2 with a concern about identity fraud, they will automatically contact the other 2 on your behalf.
    I found that MCO had contacted Experian for a credit check - I asked for this check to be removed and as part of the process Experian contacted Equifax and Callcredit who both wrote to me. Hope this helps 1953?
  • 1953
    1953 Posts: 5 Forumite
    Thanks Goemad

    I had indeed signed up for Experian (free for month) - I am beginning to suspect it may all be an elaborate plot to get us to sign up for credit checks?
  • geomacl
    geomacl Posts: 365 Forumite
    1953 wrote: »
    Thanks Goemad

    I had indeed signed up for Experian (free for month) - I am beginning to suspect it may all be an elaborate plot to get us to sign up for credit checks?
    The other 2 credit agencies offer a FREE :D credit check - at least the letters I received from Callcredit and Equifax did. I didn't bother to take up their offer as I'd found the MCO checks on Experian.
  • Hi debtfree... Can I add how important it is to get your CRN from AF. This may be the only document that might offer some protection in the event of a visit. If this happens you can phone 999 (AF advice) and quote the CRN so they can check and see it's genuine.
  • geomacl wrote: »
    Hi debtfree - I'm not sure why I would call Credit Expert when MCO contacted Experian about my credit record - their checks have now been removed at my request. I assume that Credit Expert is another CRA like Experian and Equifax? Or am I missing something.


    Hello,

    Credit Expert is the retail fron for Experian, I suggested that as it has a free trial period, within the trial period anyone with a letter should have resolved the issue.

    For various reasons I subscribe to Credit Expert, I had a notification form them on the 10th of Sept showing the search by MCO and the loan account for £300, I emailed their help stating I had no knowledge of this and to mark it as in dispute, within another 7 days they emailed back stating MCO had requested it to be removed form my report and the final email was this.


    Thank you for your email, which we received on 4 October 2010.

    RE: MCO Capital Ltd.


    WHAT I HAVE DONE FOR YOU:


    - I contacted MCO Capital Ltd at your request stating that their search information may relate to fraudulent activity as you did not recognise the application.

    Subsequently MCO Capital Ltd have investigated and agreed for their search information to be deleted. This implies that they have confirmed the related debt as fraudulent and that they will no longer pursue this.


    FURTHER INFORMATION


    - For further information MCO Capital Ltd can be contacted at the following address:

    MCO Capital Ltd, Fifth Floor, Imperial House, 15-19 Kingsway, London, WC2B 6UN


    WHAT YOU SHOULD DO NEXT:


    - Check your report regularly and let us know if you believe any other information is fraudulent.
  • So far I have NEVER had a letter nor any invoice relating to MCO, it seems to me that this is the easiest and most effective route to removing any threat anyone is facing from MCO. Regardless of what people think of Experian, I was pleasantly surprised at how effectively (so far) they dealt with the problem.

    I was concerned that some of the advice was only going to help when in my opinion it had gone to far (to a collections agency) In my opinion going to Credit Expert (experian) deals with it by nipping in the bud, and does not involve dealing with MCO directly.
  • geomacl
    geomacl Posts: 365 Forumite
    edited 16 October 2010 at 12:25PM
    Silly me debtfree! Of course credit expert are Experian in another guise! Old age screws up the memory. I received an identical email from Credit Expert/Experian and the MCO checks have now been removed from my credit report. I have now cancelled my free 30 days Experian/Creditexpert account. Unlike you I did receive a letter from MCO/Helploan.
    I have no real problem with Experian - they have been very helpful but being Scottish, I object to paying £7.99 per month for access to my report - I hope that I don't have to access it again - ever! I have though added a Notice of Correction requiring a password before anyone else can access.
    I'm not sure what you mean when you say Experian can nip it in the bud as I don't see how this can stop any letters from MCO? Also remember that the letters appear to be associated with Intrum Justitia as it's their telephone number which is on the letter
    Thanks for reminding me :wave:
  • grahamqat
    grahamqat Posts: 266 Forumite
    Hi folks - I think the problem is not so much that MCO have a check on your CR file, it's more what information has been sold by the CRA to MCO. It is probably this info and your CR that determines whether or not you get a letter and MCO sell your ID on.
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