Tesco misprice discussion area part 10

rsemp

I am thinking about trying my luck at getting a ds lite but all this talk of store banning is worrying me is there any truth in it. Also what happens if they somehow weasel out of the refund can u just take it back or say you dont want it in the end?

itscheapandiwantit

wlfc1 wrote:

Oh yes, they are starting to use intimidation as a method to avoid complying with their policy, some people will want to avoid sending their receipts for the reasons mentioned, also some may have given false details etc

Intimidation is not a new tactic, Tesco have been using this method for quite a while

Spikeybabe

MyUserNamesTaken wrote:

Calm down! Paranoia's taking over. Yes, some stores read this thread. CS possibly reads this thread, but I doubt they have time....:rotfl:

At the end of the day, YOU HAVE DONE NOTHING WRONG. Tesco has wronged you! Do you realise that there are many more people out there who bought an Xbox 360 over the weekend and saw that they were overcharged, were turned down for a refund and have phoned CS today, yet they do not post on this thread? Hell, some probably don't even read this thread. It would be impossible to link any poster on here to a specific overcharge by Tesco (the wrongdoers in of all of this!) unless that poster gave very specific details, such as store name and date of purchase, etc.

Seriously, calm down!

OK thanks, I've calm down now.:rotfl:

MyUserNamesTaken

306NOTOUT wrote:

I think they are asking for receipts as trhey have obviously issued an Email telling all stores to check prices etc on Consoles. If the purchase has gone through after the the Email has been issued then HO will be taking it up with the Store Manager as to why the correct action was not taken?

This is another possible explanation for the receipts request. CS goes in armed with proof of purchase when phoning the store in order to obtain the refund for the customer and bollock the store for not complying with urgent emails from HO.

MyUserNamesTaken

rsemp wrote:

I am thinking about trying my luck at getting a ds lite but all this talk of store banning is worrying me is there any truth in it. Also what happens if they somehow weasel out of the refund can u just take it back or say you dont want it in the end?

You are highly unlikely to get banned. If the discount comes off, you have 28 days to return the item unopened for a full refund.

itscheapandiwantit

MyUserNamesTaken wrote:

You are highly unlikely to get banned. If the discount comes off, you have 28 days to return the item unopened for a full refund.

Depending of course in which store you try for your R&R

The banned bit....of course

MyUserNamesTaken

wlfc1 wrote:

Oh yes, they are starting to use intimidation as a method to avoid complying with their policy, some people will want to avoid sending their receipts for the reasons mentioned, also some may have given false details etc

one other point


I am sure they will be m,atching the times on receipts to check cctv to check whether anyone tampered with posters or to get images of us all

wlfc, they are not allowed to do that. No criminal offence has been committed. It would be an offence under the Data Protection Act to do what you are suggesting.

bassman

itscheapandiwantit wrote:

But you don't use your clubcard for an R&R

A lot of well established RnRers do......as up till now the points havent been deducted on return of the goods.....I say up till now.....as my points have been reduced over the weekend.

wlfc1

MyUserNamesTaken wrote:

wlfc, they are not allowed to do that. No criminal offence has been committed. It would be an offence under the Data Protection Act to do what you are suggesting.

Yeah but in the real world, we all know "that what the eye doesn't see"..........

wlfc1

bassman wrote:

A lot of well established RnRers do......as up till now the points havent been deducted on return of the goods.....I say up till now.....as my points have been reduced over the weekend.

And I think mine have, so something is going on