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Online PC Masters - scam

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  • debitcardmayhem
    debitcardmayhem Posts: 12,715 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    free4440273 wrote: »
    these guys sound like incompetent morons -- fix a computer? they could not fix a rat's tail :rotfl:

    My avatar <--- the cute one not the lion spits out the tails and the feet :p
    4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy
  • jasg_2
    jasg_2 Posts: 20 Forumite
    Tenth Anniversary Combo Breaker
    Just had a call from "Online PC Masters" Not my first, but today I decided to play along for a bit, usually I just hang up.

    After the call, a quick google brought me here, so I thought I'd share.

    A chap "called" Daniel Black (Strong Indian Accent) tells me he's from Windows, and my PC is sending him messages about errors.

    He runs through his script, and when I question is he from the real "Windows" company, he tells me he's from Online PC Masters on behalf of Windows and Microsoft, and he's a certified technician, and for some reason mentions the Royal Bank of Scotland.

    He gets me to load up event viewer and shows me there are many errors and warnings which indicate my PC is infected, and asks me for the total number of messages etc, ooh I'm scared now.

    He then asks me to run msconfig, and shows me the number of services that are "stopped", these are essential programs that the virus has destroyed, better hurry up before they all go that way.

    He asks me to check that "Remote Access Connection" is still running.

    He explains that a virus scanner is only set to stop 40% of attacks, and that clicking adverts on youtube will infect my pc before I know what's what.

    He then tells me that before he can transfer me to a supervisor, he must install some remote admin software from https://www.ammyy.com

    At this point I decide enough is enough, I tell him i'm not going to install some random software of a random website. He assures me that he's being straight with me, and I need to do it now before my PC gets worse.

    I ask him where he's calling from, he tells me the HQ is in "Lutonburg"???
    When I ask if he's in India he admits the call center is there. I explain that I know what I'm doing with computers and that this is obviously a scam he pretty much gives up. I tell him nice try, it's been fun.

    I can see that some would fall for this, but I'm going to do my best to make sure that nobody I know will.

    (off to youtube to click on some ads)
  • liz_map7
    liz_map7 Posts: 10 Forumite
    I have had the same thing done to me yesterday, and yes I was the foolish one, Please tell me what to do and tell me if they downloaded something on to your laptop and do I need to go somewhere with my computer to get it checked out help. liz.
  • RussJK
    RussJK Posts: 2,359 Forumite
    liz_map7 wrote: »
    I have had the same thing done to me yesterday, and yes I was the foolish one, Please tell me what to do and tell me if they downloaded something on to your laptop and do I need to go somewhere with my computer to get it checked out help. liz.

    First say exactly what you did?

    Did you go to any websites, and download any software?
  • liz_map7
    liz_map7 Posts: 10 Forumite
    liz_map7 wrote: »
    I have had the same thing done to me yesterday, and yes I was the foolish one, Please tell me what to do and tell me if they downloaded something on to your laptop and do I need to go somewhere with my computer to get it checked out help. liz.
    have been in touch with banks, but did not give any details to them and I dont think I downloaded anything. please help. thank-you
  • liz_map7
    liz_map7 Posts: 10 Forumite
    Dont think I downloaded anything and I did not give any bank details out and I have been in contact with my banks.. I got to ammyy admin web page but did not download anything.
  • RussJK
    RussJK Posts: 2,359 Forumite
    edited 9 August 2011 at 5:27PM
    liz_map7 wrote: »
    Dont think I downloaded anything and I did not give any bank details out and I have been in contact with my banks.. I got to ammyy admin web page but did not download anything.

    So they got you to go to a webpage, but afterwards you said no and hung up on them?

    How did they get you to find the website, did they say to search google for ammyy?
  • liz_map7
    liz_map7 Posts: 10 Forumite
    liz_map7 wrote: »
    Dont think I downloaded anything and I did not give any bank details out and I have been in contact with my banks.. I got to ammyy admin web page but did not download anything.
    please help me dont know what to do
  • liz_map7
    liz_map7 Posts: 10 Forumite
    They must have done, I can not remember, but I am nearly sure that I did not down load anything.
  • liz_map7
    liz_map7 Posts: 10 Forumite
    thay took over my computer so i guess they did it.
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