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Consumer Rights: MSE Article discussion (DO NOT ASK CONSUMER QUESTIONS HERE)

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Comments

  • halibut2209
    halibut2209 Posts: 4,250 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    You are entitled under DSR to a full refund including delivery charges. However you are not entitled to any interest repayments.
    One important thing to remember is that when you get to the end of this sentence, you'll realise it's just my sig.
  • squeaky
    squeaky Posts: 14,129 Forumite
    10,000 Posts Combo Breaker
    Verteran hi,

    I have moved your query out of this general thread into one of its own. You can join it using the link below:-

    Distance Selling Clarification

    Hopefully someone will be able to help you without the answers getting tangled up with others.

    Good luck :)
    Hi, I'm a Board Guide on the Old Style and the Consumer Rights boards which means I'm a volunteer to help the boards run smoothly and can move and merge posts there. Board guides are not moderators and don't read every post. If you spot an inappropriate or illegal post then please report it to forumteam@moneysavingexpert.com. It is not part of my role to deal with reportable posts. Any views are mine and are not the official line of MoneySavingExpert.
    Never ascribe to malice that which is adequately explained by incompetence.
    DTFAC: Y.T.D = £5.20 Apr £0.50
  • squeaky
    squeaky Posts: 14,129 Forumite
    10,000 Posts Combo Breaker
    Hi sandie3,

    To save your query getting mixed up with others I am going to track through and find as many of the posts on this as I can and move them into a thread of their own.

    It will take a few minutes - then look for a new thread call Marshall Ward postage refund
    Hi, I'm a Board Guide on the Old Style and the Consumer Rights boards which means I'm a volunteer to help the boards run smoothly and can move and merge posts there. Board guides are not moderators and don't read every post. If you spot an inappropriate or illegal post then please report it to forumteam@moneysavingexpert.com. It is not part of my role to deal with reportable posts. Any views are mine and are not the official line of MoneySavingExpert.
    Never ascribe to malice that which is adequately explained by incompetence.
    DTFAC: Y.T.D = £5.20 Apr £0.50
  • squeaky
    squeaky Posts: 14,129 Forumite
    10,000 Posts Combo Breaker
    edited 14 March 2011 at 10:53AM
    That's OK, I'll move the post into its own thread. :)



    Edit: The new thread is here:- What are my rights about unclear invoices/bills?
    Hi, I'm a Board Guide on the Old Style and the Consumer Rights boards which means I'm a volunteer to help the boards run smoothly and can move and merge posts there. Board guides are not moderators and don't read every post. If you spot an inappropriate or illegal post then please report it to forumteam@moneysavingexpert.com. It is not part of my role to deal with reportable posts. Any views are mine and are not the official line of MoneySavingExpert.
    Never ascribe to malice that which is adequately explained by incompetence.
    DTFAC: Y.T.D = £5.20 Apr £0.50
  • squeaky
    squeaky Posts: 14,129 Forumite
    10,000 Posts Combo Breaker
    edited 21 March 2011 at 6:06PM
    Hi Rosie, :)

    This is a general discussion thread, so I'll move your query into a thread of its own to avoid things getting tangled up.

    Watch for Tesco misprice error - TV stand

    It will show up in the main listing on the board shortly.

    Good luck :)
    Hi, I'm a Board Guide on the Old Style and the Consumer Rights boards which means I'm a volunteer to help the boards run smoothly and can move and merge posts there. Board guides are not moderators and don't read every post. If you spot an inappropriate or illegal post then please report it to forumteam@moneysavingexpert.com. It is not part of my role to deal with reportable posts. Any views are mine and are not the official line of MoneySavingExpert.
    Never ascribe to malice that which is adequately explained by incompetence.
    DTFAC: Y.T.D = £5.20 Apr £0.50
  • squeaky
    squeaky Posts: 14,129 Forumite
    10,000 Posts Combo Breaker
    edited 21 March 2011 at 8:46PM
    Hi shapal, :)

    This is a discussion thread, so I'll move your query into a thread of its own on the board to save things getting tangled up.

    Look for:- Vouchers taken from account with Secret Sales. Advice required please
    Hi, I'm a Board Guide on the Old Style and the Consumer Rights boards which means I'm a volunteer to help the boards run smoothly and can move and merge posts there. Board guides are not moderators and don't read every post. If you spot an inappropriate or illegal post then please report it to forumteam@moneysavingexpert.com. It is not part of my role to deal with reportable posts. Any views are mine and are not the official line of MoneySavingExpert.
    Never ascribe to malice that which is adequately explained by incompetence.
    DTFAC: Y.T.D = £5.20 Apr £0.50
  • squeaky
    squeaky Posts: 14,129 Forumite
    10,000 Posts Combo Breaker
    edited 28 March 2011 at 11:46AM
    Hi Nicki, :)

    This thread is meant for discussion of the MSE article, so I'll move your query into a thread of it's own.

    Good luck :)


    See: Plastic Chicken Ark - problem
    Hi, I'm a Board Guide on the Old Style and the Consumer Rights boards which means I'm a volunteer to help the boards run smoothly and can move and merge posts there. Board guides are not moderators and don't read every post. If you spot an inappropriate or illegal post then please report it to forumteam@moneysavingexpert.com. It is not part of my role to deal with reportable posts. Any views are mine and are not the official line of MoneySavingExpert.
    Never ascribe to malice that which is adequately explained by incompetence.
    DTFAC: Y.T.D = £5.20 Apr £0.50
  • squeaky
    squeaky Posts: 14,129 Forumite
    10,000 Posts Combo Breaker
    Hi, :)

    This thread was originally opened to discuss the MSE Article as listed in the first post.

    Discussion has long since stopped and members have been posting questions here. Because the answers to questions asked at the same time can all get tangled up and confusing you are advised to open a thread of your own when you have a query.
    Hi, I'm a Board Guide on the Old Style and the Consumer Rights boards which means I'm a volunteer to help the boards run smoothly and can move and merge posts there. Board guides are not moderators and don't read every post. If you spot an inappropriate or illegal post then please report it to forumteam@moneysavingexpert.com. It is not part of my role to deal with reportable posts. Any views are mine and are not the official line of MoneySavingExpert.
    Never ascribe to malice that which is adequately explained by incompetence.
    DTFAC: Y.T.D = £5.20 Apr £0.50
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I raised the same issue in site feedback many many months ago ;)
  • squeaky
    squeaky Posts: 14,129 Forumite
    10,000 Posts Combo Breaker
    :)

    I got the post "unstuck" (with permission from FT - needed because it's their posting) and I reckon it's time to ask if I can just close it. It was hardly ever used for discussion in the first place. But somehow people keep dragging it back up the listing.

    So, as you see, I've posted in and modified the title a bit. Hm... :)
    Hi, I'm a Board Guide on the Old Style and the Consumer Rights boards which means I'm a volunteer to help the boards run smoothly and can move and merge posts there. Board guides are not moderators and don't read every post. If you spot an inappropriate or illegal post then please report it to forumteam@moneysavingexpert.com. It is not part of my role to deal with reportable posts. Any views are mine and are not the official line of MoneySavingExpert.
    Never ascribe to malice that which is adequately explained by incompetence.
    DTFAC: Y.T.D = £5.20 Apr £0.50
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