Maggots!

kathfisch

Mirtos wrote:

That was me!!! I was so angry at the bank! They were more than willing to agree and it made me realise that it wasn't such an unreasonable request, so have deided to always add it to my complaints (where appropriate obviously) where the mistake/problem has caused me serious hassle, as a little treat like that can make you feel much better. IYSWIM!I'll let you know about the response - I sent the letter of special delivery, so they can't pretend they didn't get it!

Ah, that explains it!!! I'm useless at remembering who said what :rotfl:

If you don't ask you don't get! They can always refuse if you ask for too much but I'd think that unlikely because they want to keep you on side

Gorgeous_George

Mirtos wrote:

....
I have been somewhat reticent in making my experience public. I hope that your prompt attention and reply to my letter will ensure that this continues to be the case.
Yours sincerely,
Mirtos

..but happy to post on the Internet (and more than one thread by all accounts). What is not 'PUBLIC' about t'Internet?

Nice letter btw - amazing how practice makes perfect.



GG