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Pigsback - Free Gifts for Clicks - Newbies Please Read the First Post!!

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  • Been away for the last few days so apologies if this has already been asked and answered but I've not got my Mansion points, what's the best thing to do, e-mail them? Or are they not giving them?

    Just had this email.

    From: "Pigsback Member Support" <[EMAIL="membersupport&#64;pigsback.com"]membersupport@pigsback.com[/EMAIL]>
    Date: 2006/09/21 Thu PM 12:26:38 BST
    Subject: Re: RE: Fw: Pigsback.com Contact Us Enquiry: About My PiggyPoints [283465:216873]

    Hi,

    Due to unforeseen circumstances we have had to extend the timeframe for
    crediting PiggyPoints to members accounts to one month. We are currently
    waiting on further confirmation from Mansion so that PiggyPoints can be
    credited to your PiggyBank as soon as possible.

    Apologies for any inconvenience caused.

    Kind Regards,

    Ciara
    Member Services
    Pigsback.com
  • sya220
    sya220 Posts: 106 Forumite
    I finally received 1000 points today for registering with Jackpotjoy on 27/08/06. But I am sure it was supposed to be 2000 points at the time (that's why I didn't mind to play with the tenner). Can someone confirm this for me? Thank you.
  • sya220 wrote:
    I finally received 1000 points today for registering with Jackpotjoy on 27/08/06. But I am sure it was supposed to be 2000 points at the time (that's why I didn't mind to play with the tenner). Can someone confirm this for me? Thank you.

    It was 2000 points until 5pm on 12th September. (It's the day I signed up and I had confirmation from pb that I will be receiving 2000 points) I'd email them and ask for your extra points
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  • KittyKate
    KittyKate Posts: 1,606 Forumite
    Anyone finding PB are being a bit slower than usual sending out vouchers/crediting piggypoints?

    I signed up for Skilljam, deposited and played 2 weeks ago and no sign of the 1000pp. It's taken over a week to get a £10 betfair voucher onto my betfair account too (in the past it's been 2 days max).

    My sister sent off for 2 £10 lesiure vouchers almost 3 weeks ago and my other sister a £5 costa voucher around the same time, and we haven't had those either.(Usually takes about a week).

    Not really a complaint as such as they are free, after all (mostly), but they really have slowed down for us. Still think Pigsback is the best cashback site I've used (tracking wise!)
  • Hi Steve,

    I have now updated your PiggyBank. You have now received 2,000 Points from
    Jackpot Joy. Apologies for this error!

    If you have any further queries, please do not hesitate to contact me.

    Kind Regards,

    Ciara
    Member Services
    Pigsback.com


    Hi Steve,

    Could you please tell me what date did you register with Jackpot Joy?

    Kind Regards,
    Ciara
    Member Services
    Pigsback.com


    Comments:
    i've recieved my pigpoints from joy jackpot .. but when i applied it was
    2000 pigpoints when you joined .. and i recieved only 1000.. please can you explain .. steve


    i joined joy jackpot on the 26th august
    steve
  • KittyKate wrote:
    Anyone finding PB are being a bit slower than usual sending out vouchers/crediting piggypoints?

    I signed up for Skilljam, deposited and played 2 weeks ago and no sign of the 1000pp. It's taken over a week to get a £10 betfair voucher onto my betfair account too (in the past it's been 2 days max).

    I find them really quick for betfair.
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  • Claire_DC
    Claire_DC Posts: 1,269 Forumite
    misskool wrote:

    And also, with the Mansion points, much as we'd like to blame pigsback, it's the mansion marketing people who have got it wrong this time! They had the whole NFL special sign up offer at the same time as Pigsback and had a sudden surge in numbers. Pigsback can't credit you the points unless they've had confirmation from Mansion. And it's Mansion that are slow to confirm.



    Apparantly they only got half a file from mansion containing the details, which is why some people have had their points credited and some haven't/
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  • diana11
    diana11 Posts: 540 Forumite
    sya220 wrote:
    I finally received 1000 points today for registering with Jackpotjoy on 27/08/06. But I am sure it was supposed to be 2000 points at the time (that's why I didn't mind to play with the tenner). Can someone confirm this for me? Thank you.

    I'm still waiting for my points. :confused: I joined the same day as you. Hopefully they will be with me shortly.

    I chased up my betfair voucher today. Thought it had been a long time coming (9 days). As soon as I sent an email to pigsback asking where it was, I realised I had received it and already spent it!
  • sda_2
    sda_2 Posts: 169 Forumite
    Sorry to bother you all with this recurring query-I just opened a betfair account to transfer piggypoints and take as money as advised by many poeple here-I downloaded the software,registered but dint deposit any money.But when I open the My account page there,it says page cannot be displayed.So,if I transfer my piggypoints with this username,what happens??I did try to search for the previouus locked thread but could not find it.Please help.Many thanks.
  • kathfisch
    kathfisch Posts: 3,042 Forumite
    sda wrote:
    Sorry to bother you all with this recurring query-I just opened a betfair account to transfer piggypoints and take as money as advised by many poeple here-I downloaded the software,registered but dint deposit any money.But when I open the My account page there,it says page cannot be displayed.So,if I transfer my piggypoints with this username,what happens??I did try to search for the previouus locked thread but could not find it.Please help.Many thanks.

    If you have registered then you will have an account so don't worry about that. Have you received any confirmation of registration, by email or anything? When I joined I received a welcome email confirming my username etc.

    The 'page not displayed' message sounds like an error to me (either with their server or your browser). Have you tried acessing the site with any alternative browsers you might have (I sometimes have trouble on betfair when using firefox but its ok with safari or netscape!)? Also, try clearing your cookies and logging into the site again.

    If none of this works email info@betfair.com and include the username you signed up with etc. They aim to reply with 4 hours during working hours (apparently).

    HTH :)
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