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Casino issue.

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  • gordikin
    gordikin Posts: 4,422 Forumite
    Did you actually explain on the phone to the guy that you were outwith the T&C's timescale for the bonus offer? What is your memory of what was said in the call?
  • dmg24
    dmg24 Posts: 33,920 Forumite
    10,000 Posts
    We could play twenty questions ...

    What is the name of the bookie? I'm not telling you!
    Is the bookie based in the UK? Yes.

    Next question ...

    Is the bookie affiliated with a well known tv company?
    Gone ... or have I?
  • Sandoval
    Sandoval Posts: 903 Forumite
    Is it bigger than a bread box?
  • mr.casper
    mr.casper Posts: 25 Forumite
    gordikin wrote: »
    Did you actually explain on the phone to the guy that you were outwith the T&C's timescale for the bonus offer? What is your memory of what was said in the call?

    I said I have been a member for a while, am I eligible for the bonus, I think she checked and said yes. I than asked, because I have been a member for so long I am not sure if I have wagered before (which would beging the time limit) and she went of a checked and said that she couldn't see any and that I was eligible.

    To me, I was given the green light and bet in reliance on that promise.

    There basically saying, we were misinformed, you won't get the bonus even though I had wagered enough to earn it.

    Normally I would just suck it up, but I lost a fair bit of money in reaching the required amount.

    Surely what there CS says they are bound by, and no term or condition could get them out of that?
  • globalds
    globalds Posts: 9,431 Forumite
    I would go to casinomeister and see if it is accredited with there website.

    Here is a link to there accredited casino's
    http://www.casinomeister.com/accredited_casinos.php

    I can't be sure you will see it as I am logged in as a member.

    It will help your cause if they are , and you join there forum and work through them.
  • Sandoval
    Sandoval Posts: 903 Forumite
    mr.casper wrote: »
    Normally I would just suck it up, but I lost a fair bit of money in reaching the required amount.
    If by your own admission you've had to lose "a fair bit of money" in pursuit of this bonus then I would politely suggest that gambling is not your forte and to cut your losses rather than continuing to chase this carrot that is being waved in front of you in order to get more of your money.
  • mr.casper
    mr.casper Posts: 25 Forumite
    Sandoval wrote: »
    If by your own admission you've had to lose "a fair bit of money" in pursuit of this bonus then I would politely suggest that gambling is not your forte and to cut your losses rather than continuing to chase this carrot that is being waved in front of you in order to get more of your money.

    Wonderful, but it appears rather apparent I know more about what I am doing than you are, but obviously your life is so awesome you got nothing better to do.

    Please do not take this as me being at all annoyed or angry, growing up on the Internet you learn very quick to turn the other cheek.
  • Sandoval
    Sandoval Posts: 903 Forumite
    mr.casper wrote: »
    Wonderful, but it appears rather apparent I know more about what I am doing than you are...
    If you're being encouraged to lose significant amounts of money by the carrot and stick offers of an online gambling website then it appears rather apparent that you don't know what you're doing at all...
  • mr.casper
    mr.casper Posts: 25 Forumite
    Sandoval wrote: »
    If you're being encouraged to lose significant amounts of money by the carrot and stick offers of an online gambling website then it appears rather apparent that you don't know what you're doing at all...

    I am not here to educate you, read GIOL and you might pick some stuff up.
  • Sandoval
    Sandoval Posts: 903 Forumite
    mr.casper wrote: »
    I am not here to educate you...
    Thank goodness for that...
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