We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Morrisons refusing to sell 12 cert dvd?
Options
Er17fidge
Posts: 12 Forumite
Today I was refused the right to purchase a 12 cert dvd as my 10 year old daughter was with me.
I am a 39 year old adult, and in the same basket were 2 bottles of wine. The cashier had no problem with this, but asked for ID for my daughter before she would sell me the dvd!! The dvd was not even for my daughter, it was a present for my nephew. I called the manager across and they backed up the cashier. This is madness. Am I supposed to leave my children outside in future?? Do they have any right to do this? I refuse to shop in morrisons ever again. I went straight to Asda, bought the dvd and cert 15 dvd with my daughter and had no problem.
I am a 39 year old adult, and in the same basket were 2 bottles of wine. The cashier had no problem with this, but asked for ID for my daughter before she would sell me the dvd!! The dvd was not even for my daughter, it was a present for my nephew. I called the manager across and they backed up the cashier. This is madness. Am I supposed to leave my children outside in future?? Do they have any right to do this? I refuse to shop in morrisons ever again. I went straight to Asda, bought the dvd and cert 15 dvd with my daughter and had no problem.
0
Comments
-
A little over zealous of the cashier perhaps but they have the right to refuse to sell you anything."The whole problem with the world is that fools and fanatics are always so certain of themselves, but wiser people so full of doubts."
Bertrand Russell. British author, mathematician, & philosopher (1872 - 1970)0 -
Today I was refused the right to purchase a 12 cert dvd as my 10 year old daughter was with me.
I am a 39 year old adult, and in the same basket were 2 bottles of wine. The cashier had no problem with this, but asked for ID for my daughter before she would sell me the dvd!! The dvd was not even for my daughter, it was a present for my nephew. I called the manager across and they backed up the cashier. This is madness. Am I supposed to leave my children outside in future?? Do they have any right to do this? I refuse to shop in morrisons ever again. I went straight to Asda, bought the dvd and cert 15 dvd with my daughter and had no problem.
Cashiers have a discretion if they believe that you may be purchasing for your child than they can refuse to serve you and the manager cannot overrule this decision it is very rare for a manager to overrule the decision made by the colleague as much as it is annoying the cashier was only following procedures set out by the company.0 -
A little over zealous of the cashier perhaps but they have the right to refuse to sell you anything.
Yes they do have the right to refuse to sell anything. But what a ridiculously stupid reason.
If the cashier and manager had an ounce of sense, they would realise that they were selling to the 'grown up' and not the child.0 -
Equaliser123 wrote: »Yes they do have the right to refuse to sell anything. But what a ridiculously stupid reason.
If the cashier and manager had an ounce of sense, they would realise that they were selling to the 'grown up' and not the child.
The reason is irrelevant to the question."The whole problem with the world is that fools and fanatics are always so certain of themselves, but wiser people so full of doubts."
Bertrand Russell. British author, mathematician, & philosopher (1872 - 1970)0 -
The reason is irrelevant to the question.
Not really. I think it shows a total lack of understanding of licensing law - and common sense - on the part of the cashier and management.
They thought they had a reason but it was a stupid one. If it is a corporate policy, then they should publicise it.0 -
Equaliser123 wrote: »Not really. I think it shows a total lack of understanding of licensing law - and common sense - on the part of the cashier and management.
They thought they had a reason but it was a stupid one. If it is a corporate policy, then they should publicise it.
Actually it isn't stupid because I used to work for Sainsburys and I have refused a lot of people mainly because I know that they are buying for their kids there are some sad parents who would buy booze for their kids and talk about it as if to boast. I would of refused if I had been the cashier, it's called covering my own !!!! (not sure if I can say that) clearly the cashier isn't dumb to know that the mother was not purchasing the wine for the child however they were attempting to purchase a 12 rated DVD with a child who seems quite close to the age therefore he asked for some ID (which I doubt the child will have).0 -
Today I was refused the right to purchase a 12 cert dvd as my 10 year old daughter was with me.
I am a 39 year old adult, and in the same basket were 2 bottles of wine. The cashier had no problem with this, but asked for ID for my daughter before she would sell me the dvd!! The dvd was not even for my daughter, it was a present for my nephew. I called the manager across and they backed up the cashier. This is madness. Am I supposed to leave my children outside in future?? Do they have any right to do this? I refuse to shop in morrisons ever again. I went straight to Asda, bought the dvd and cert 15 dvd with my daughter and had no problem.
I would refuse you to. As your daughter isn't old enough to have it. That is the reason for dvd ratings. And the cashier knows your gonna buy then give it straight to your daughter.0 -
sayedrahul wrote: »Actually it isn't stupid because I used to work for Sainsburys and I have refused a lot of people mainly because I know that they are buying for their kids there are some sad parents who would buy booze for their kids and talk about it as if to boast. I would of refused if I had been the cashier, it's called covering my own !!!! (not sure if I can say that) clearly the cashier isn't dumb to know that the mother was not purchasing the wine for the child however they were attempting to purchase a 12 rated DVD with a child who seems quite close to the age therefore he asked for some ID (which I doubt the child will have).
It is stupid because the child is not entering the contract so the cashier's duty of care is fulfilled.
Can you not see the craziness of it? You can drive a coach and horses through such a stupid policy by asking the child to simply wait by the door.
Yet another example of how the majority has to be treated like the minority.0 -
I would refuse you to. As your daughter isn't old enough to have it. That is the reason for dvd ratings. And the cashier knows your gonna buy then give it straight to your daughter.
So where does the policy start and end?
I bought a pack of beer today in Tesco. My 6 month old daughter was there. Would you refuse me?0 -
Equaliser123 wrote: »It is stupid because the child is not entering the contract so the cashier's duty of care is fulfilled.
Can you not see the craziness of it? You can drive a coach and horses through such a stupid policy by asking the child to simply wait by the door.
Yet another example of how the majority has to be treated like the minority.
We cannot sell anything if we know that you are purchasing for another, for example if you take your 16 year old nephew to buy some cigarettes with you if the cashier strongly believes that the cigarettes are being bought for your nephew than they have every right to refuse you. Same with any age restricted product.
You are probably speaking for yourself because the majority do not go through this problem actually the majority actually seem to comprehend this policy it seems the minority who don't.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 350.8K Banking & Borrowing
- 253K Reduce Debt & Boost Income
- 453.5K Spending & Discounts
- 243.8K Work, Benefits & Business
- 598.6K Mortgages, Homes & Bills
- 176.8K Life & Family
- 257K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards