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Approved Foods thread

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Comments

  • gnvqsos
    gnvqsos Posts: 291 Forumite
    I had an order for last Friday brought today some five days late.Tubs of Sharwood sauces were not labelled and indistinguishable from each other.Moreover they contravene Weights and Measures and similar Acts.The crisps were packed underneath jars of olives,and therefore reduced to crumbs.I intend to raise a dispute with ny bank and seek a repayment.AF can come and coleect if they want as this is not acceptable.I order every three weeks and each time there is a glitch of some sort.I have considered trying Food Bargains again.
  • julietiff
    julietiff Posts: 747 Forumite
    gnvqsos wrote: »
    I had an order for last Friday brought today some five days late.Tubs of Sharwood sauces were not labelled and indistinguishable from each other.Moreover they contravene Weights and Measures and similar Acts.The crisps were packed underneath jars of olives,and therefore reduced to crumbs.I intend to raise a dispute with ny bank and seek a repayment.AF can come and coleect if they want as this is not acceptable.I order every three weeks and each time there is a glitch of some sort.I have considered trying Food Bargains again.

    Thats not good.. but why are you ordering every 3 weeks if there
    is something wrong each time?
  • gnvqsos wrote: »
    I had an order for last Friday brought today some five days late.Tubs of Sharwood sauces were not labelled and indistinguishable from each other.Moreover they contravene Weights and Measures and similar Acts.The crisps were packed underneath jars of olives,and therefore reduced to crumbs.I intend to raise a dispute with ny bank and seek a repayment.AF can come and coleect if they want as this is not acceptable.I order every three weeks and each time there is a glitch of some sort.I have considered trying Food Bargains again.

    It would be far quicker & simpler to email Approved Food to arrange a refund and/or return for either the items you are unhappy with or the whole order than it would be to raise a dispute with your bank.

    Approved Food, Big Brands For Less, & Food Bargains all despatch orders that have various problems from time to time & the vast majority of these problems can be sorted out with a simple email or two to the company (although FB do tend to drag their feet when it comes to issuing a refund so further emails may be necessary when dealing with them).
  • mymerrywidow
    mymerrywidow Posts: 4,986 Forumite
    1,000 Posts Combo Breaker
    edited 14 July 2011 at 8:21AM
    if anyone is interested approved food is on telly this morning bbc1 11am. food fighters

    http://www.bbc.co.uk/programme​s/b012mc0b
    life is like a loo roll. the nearer the end you get, the faster it goes.
  • Approved_Food
    Approved_Food Posts: 215 Organisation Representative
    GNVQSOS, sorry to hear about your order not being satisfactory. Please send an email with the order number and the exact losses to sales@approvedfood.co.uk and the CS team will sort out credit or a refund.
    Official Company Representative
    I am the official company representative of Approved Food. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • dalek
    dalek Posts: 9,386 Forumite
    The episode of Food Fighters featuring Approved Food is available to watch on iPlayer for the next 5 days for anyone who wants to watch it. The segment on AF starts 17 minutes 28 seconds into the programme.
    http://www.bbc.co.uk/programmes/b012mc0b


    Big Thanks to frugal_shopper :T
    The Daleks Reign Supreme, All Hail The Daleks!
  • julietiff
    julietiff Posts: 747 Forumite
    Another perfect order from appoved foods last week :)
  • There's a 10% voucher on voucher page. Unfortunately I've too much month left before payday but it may help some of you.

    HHx
  • chalkysoil
    chalkysoil Posts: 1,662 Forumite
    re 132897 - Parcel came today - packing was perfect :) Loads of delicious bargain goodies, I'm really pleased. Thanks A F & Phil. The DPD delivery driver & his pal were great too.

    I hadn't ordered for 6 months because I was so overstocked here, I'm glad I did.
  • julietiff
    julietiff Posts: 747 Forumite
    Another excellent order this week- perfect packaging
    yet again :)
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