Very dangerous please help

baza52

!!!!!! read the whole thread. was it not a battery leaking that caused the problem?
Why is heat an issue? It didnt catch fire.... nobody said it did.

rdpro

actually the OP mentioned fire and burning in his first post - I'm still trying to ascertain whether something melted the battery casing, or if the battery itself overheated

baza52

rdpro wrote: »

actually the OP mentioned fire and burning in his first post - I'm still trying to ascertain whether something melted the battery casing, or if the battery itself overheated

No the OP said he awoke to a "burning" smell
He/she never said anything was burning or on fire.

Quote

"I was woken up by the smell of burning and discovered that the battery had leaked through the casing of the laptop causing a rather large hole and also that it had caused a large and very deep (down to the actual floor) burn in my carpet...Luckily the carpet is fire resistant or my whole familly could have gone up."

rdpro

Um, read the whole post...

lloydyd wrote: »

I am really angry as, my feeling is that if a laptop is going to catch fire because its left on standby then it should A) have a warning sticker) or B have a setting that turns it off after a period of inactivity.

...kinda implies the OP thinks his laptop caught fire..

Gavin83

It will still draw a small amount of power in standby mode but the fact is that even while fully on it should not be producing enough heat to burn through the casing and is clearly a fault with the laptop. I'd suggest writing to them informing them they have 14 days to respond and then take them to court if no further action follows.

baza52

rdpro wrote: »

Um, read the whole post...



...kinda implies the OP thinks his laptop caught fire..

NO he/she said "if"

Re Read post #1 and there is NO mention of fire.
The thread has gone along the lines of overheating issues when its clearly the (consumable) battery at fault...

unholyangel

I may have missed it due to having less than a full nights sleep over 3 days (i really wasnt kidding when i said i hardly sleep lol), but did the OP say anywhere how old his laptop was?

adam.mt

Good point, I don't think he did. If it's old then HP may already be offering him more than he's entitled to!

Lupylucy_2

You are very lucky, after all its your thoughtfulness,that got you in the mess,its a lesson to us all,yes it could of been alot worse,it not worth the agony and time to persue,just out out a circle,where the carpet is damaged and replace with a piece of carpet the sa.me colour,it look cool,stop stressing

I left my HP Laptop on standby the other night. I was woken up by the smell of burning and discovered that the battery had leaked through the casing of the laptop causing a rather large hole and also that it had caused a large and very deep (down to the actual floor) burn in my carpet...Luckily the carpet is fire resistant or my whole familly could have gone up.

I contacted HP and they said they would compensate me for the carpet and provide me with a shiny laptop whoo hoo great...

i then sent the laptop back and was told that they would only give me a laptop and they arent doing anything about the carpet as the laptop wasnt being used according the HP rules of use etc....

I am really angry as, my feeling is that if a laptop is going to catch fire because its left on standby then it should A) have a warning sticker) or B have a setting that turns it off after a period of inactivity.

This model has neither. My question is, where do i go from here? I asked for my laptop to be returned so i have it for proof (which they did), i now dont know if i should take them to court though a solicitor or just to accept the new laptop (not happy about admiting its my fault).

The carpet needs to be replaced and it is one section that runs in the lounge, up the stairs and in the hall upstairs.....HELP PLEASE

I think HP are liable but im no solicitor....[/QUOTE]

Lupylucy_2

Tip for today,cut out a circle or square where the carpet is damaged and replace with something simular,problem solved.
Stop stressing it least you got a new laptop,its you forgetting to switch off that caused the problem.