StayWarm Special Briefing 2006/7 Discussion Area

Former_MSE_Archna

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StayWarm Special Briefing 2006/7

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Myra_Smith

I tried to change from Staywarm for my parents who had been with them for 5 years as their monthly payment DOUBLED this year and was told that if I changed then they would have to pay the ARREARS which they had accumulated as they had been paying so little!!! They had been paying exactly what they were told to pay. It now seems impossible to change without a hefty payment being made to them.

phil_744

I have paid £77.00 monthly to Staywarm for the last two years. Yesterday I received a letter from them stating the monthly figure would increase from October to £180.00 monthly. I have 'dumped' them and joined another provider. We have a 3 bedroomed house and only myself and husband live here. As regards the letter above from Myra Smith do NOT be blackmailed by them. Your parents are not in any way under the contract terms and conditions obliged to pay any arrears nor do they have to stay with the company after the 1 year period. Ruth Hughson.

Graham1

The only ARREARS which should ever accrue is due to the slight delay between an increase (at your anniversary of joining date) and the next DD payment - since they have to give you adequate notice of increases in DD payments. This should only ever be for relatively small amounts.

lloydbarclay

Does anyone know why staywarm are not shown on the comparison websites,
when they ask for your current provider I never know what to put.,if I just make
one up I dont get a proper saving figure.

joseph012

lloydbarclay wrote:

Does anyone know why staywarm are not shown on the comparison websites,
when they ask for your current provider I never know what to put.,if I just make
one up I dont get a proper saving figure.

Staywarm are classed as powergen. and because its not consumption based(unless of course you are a high user) you wont have a price per unit

chas1937

As I,m with Staywarm I,d like if someone could tell me how I,d work out amount used as I have 3 readings on my meter.
white meter=day meter=1062kwh.
white meter=night meter=1125kwh.
white meter= control meter=6956kwh.

Do I add all these readings together to get amount kwh used or do I just use -
day meter=1062 and add other 2 together to get=control+ night=6956+1125=8081.
By adding 1062+8081=9143kwh does that mean that is figure i would put in comparison site

hansam

We left Staywarm earlier this year, after they decided that we had become high users. They wanted to inspect our house and we felt that there was no need, we were then received letter from them saying that if we did not allow them access there could be no guarantee that our electricity bills would increase. Despite passing to them meter readings and them agreeing that we were not high users the letters continued. We did a price comparison and realised that we had been overpaying and have no switched to another company. If we had been a lot older (we are early 60's) the letters and phone calls would have been very intimidating.

twirlyd

chas1937 wrote:

As I,m with Staywarm I,d like if someone could tell me how I,d work out amount used as I have 3 readings on my meter.
white meter=day meter=1062kwh.
white meter=night meter=1125kwh.
white meter= control meter=6956kwh.

Do I add all these readings together to get amount kwh used or do I just use -
day meter=1062 and add other 2 together to get=control+ night=6956+1125=8081.
By adding 1062+8081=9143kwh does that mean that is figure i would put in comparison site

Hi chas1937 I read my meters then phoned staywarm and insisted they give me the consumption for the year - you can then use these figures for your comparison site. I found they had vastly overestimated my gas and electric consumption over 700 kwhs electric and 10,700 gas. If I stayed with them this coming year I would probably overpay by £300. I am getting out of there NOW!!!

Woodville

I have been on Staywarm for 5 years, but this year my monthly debit has increased to £93.36, from £66.50. I did get a notofication, which included my usage for the last year. On Energyhelpline, (Martin's recommendation), the equivalent price for usage by British Gas "Click Energy" scheme would be £755 pa. Currently with Staywarm it will be £1120 this year. Are British Gas really 40% cheaper than Staywarm? I am certainly going to give them a try. Cheers, Woodville.

Be_Happy

We expect to be forced out of Staywarm after several years when we get our new, probably high user review in January, so I was checking over the terms and conditions of the contract we got when we joined.

I came across one interesting paragraph to the effect that if your new payment at the review date is higher and you decide to leave, then as long as you tell them you are leaving within 14 days and the actual transfer to the new supplier takes place within 42 days, you will continue to be charged at the present rate and not the higher reviewed rate.

Watch out for this.