Help installing drivers for printer

Lil306

Loopy_Girl wrote: »

When I double clicked on add new hardware, there isn't an option for scan. It asks me to continue with the add hardware wizard and then asks me to put the name of my printer from the list...and my printer isn't on the list.

Printer plugged in and I have uninstalled and reinstalled the Dell Download Manager and the drivers from the Dell site today.

That's OK, that's what it should do when you don't have the drivers.

There should be an option which says "have disk"

If you click this, then navigate to the directory where you extracted the driver files (that R108 thing or whatever it was called)

Open this up, then you will find a file to double click on....








EDIT.... give me 5 mins I'll get a screenshot

Loopy_Girl

Lil306 wrote: »

Remote admin is always easier but as these forums are kept open for public safety it's preferred not to use them I think that's why it's against rules. I don't think there's anything rules stopping you pm'ing Scottish for help that way, as you're the one starting the conversation however when you take the control out of your hands there's not really much you can do in the form of prevention. This is why it's kept open on the forums, because the knowledge is contributed for others who have the same problems, and shared out to help identify the solutions.

Anyways, ontopic. Normally when you get digital driver signing warnings, on old XP you used to click a button which says "continue anyway". Do you have something like this in Vista, I'm not very faimilar because I hate the O/S... maybe under something like "options" or "show me more" when the message appears?

I really need to install Vista to learn this stuff :rotfl:

No there was nothing like that...it was just a box with the info and a close button

Loopy_Girl

Lil306 wrote: »

That's OK, that's what it should do when you don't have the drivers.

There should be an option which says "have disk"

If you click this, then navigate to the directory where you extracted the driver files (that R108 thing or whatever it was called)

Open this up, then you will find a file to double click on....








EDIT.... give me 5 mins I'll get a screenshot

Oooh ooh....I know what you are talking about!! Right...I'll try again

Lil306

No problems.... I'm downloading the drivers now, give me a few minutes I'll post up some screenshots for ya

Lil306

Open up the printer driver folder and Navigate to the following path

R148156\install\x86

Run this file... Instgui.exe

It should then give you a wizard to run through, doesn't look like Dell give you those drivers to unpack manually.

Loopy_Girl

Hmmmm...very odd

When I access the 'Document' folder from the control panel, the files are there however, when I am opening the folder in the wizard they are not!!

Lil306

Loopy_Girl wrote: »

Hmmmm...very odd

When I access the 'Document' folder from the control panel, the files are there however, when I am opening the folder in the wizard they are not!!

Welcome to the world of Vista, you will probably find they've been extracted to a temporary directory or something similar to that

When you browse with the "have disk", this is the file you need to look for, I've preserved the location so you know which folders to look in

Do you have any screenshots you can take?

Loopy_Girl

Lil306 wrote: »

Open up the printer driver folder and Navigate to the following path

R148156\install\x86

Run this file... Instgui.exe

It should then give you a wizard to run through, doesn't look like Dell give you those drivers to unpack manually.

It worked it worked!!!

As soon as the wizard started I immediately recognised the pictures that came up.

Thank you so so much

Lil306

Good stuff, happy printing!

Loopy_Girl

Lil306 wrote: »

Good stuff, happy printing!

Thank you...it must have seemed like you were banging your head against a brick wall so thanks for the patience!

I have now put your instructions in a safe place should I ever be in this situ again