asda clothes no refunds without receipt

nutty1

been to asda to buy a dress and was told from now on no receipt means no refunds, gift cards or exchanges.
please move if wrong forum

idvi

hasnt it always been like that?

ie. in case someone nicks something then brings it back to get a refund but doesnt have a receipt - heard of that happening

sue1976

I took something back yesterday without any receipt and was given a giftcard.

geordie_lass_2

They recently introduced a 100 day quality guarantee on clothing with a no quibble refund so I guess it makes sense they would want to see a receipt as proof of the date of purchase.
They could be skating on thin ice though, if goods are faulty then you don't need a receipt as far as I know plus you have longer than 100 days to return them.
I just spotted this today http://www.which.co.uk/news/2010/07/asda-clothing-ad-banned-for-misleading-consumers-220855

zzzLazyDaisy

I took something back today with no receipt and was given a gift card, no quibble.

DistortedVision

Did you pay by debit or credit card? I've used my bank statement to as proof of purchase before but not at Asda.

emerald_starcat

You would think someone (OP) that had been using MSE forums for 4 years would know this isn't a grabbit.

RichyRich

Under SOGA proof of purchase is enough - it does not have to be the receipt and that is well documented.

Under anything that ASDA choose to provide in addition to SOGA, such as the option to return if you've simply change your mind, ASDA are free to dictate any conditions they choose - including that you must provide a receipt - as they wish.

nutty1

emerald_starcat wrote: »

You would think someone (OP) that had been using MSE forums for 4 years would know this isn't a grabbit.

just didn't know where to put it, knew this gets looked at a lot, and i did say move to right one

bylromarha

emerald_starcat wrote: »

You would think someone (OP) that had been using MSE forums for 4 years would know this isn't a grabbit.

You'd think that someone who'd been using the forums for 16 months now would know that if you can't post anything helpful, it's best not to post at all.

exel1966

emerald_starcat wrote: »

You would think someone (OP) that had been using MSE forums for 4 years would know this isn't a grabbit.

Sheer laziness and arrogance comes to mind !