asda clothes no refunds without receipt

exel1966

bylromarha wrote: »

You'd think that someone who'd been using the forums for 16 months now would know that if you can't post anything helpful, it's best not to post at all.

You obviously don't practice what you preach do you !

*LoopyLaura*

Sounds fair to me, why shouldn't you be able to prove when you purchased something you wish to return? Not like you don't get a receipt when you buy things these days!

Barnetbear

Asda have the best customer services attitude of any of the supermarkets, so I'm encouraged to buy new things there which I wouldn't dream of doing at their rival where apparently every little sum assists their profits. In contrast, at Asda they're friendly and no hassle if a refund or exchange is requested, which is why I give them 80% of what I spend on groceries and non food like car stuff and gadgets, phones etc. I don't buy clothes at George that often, but can easily understand why they insist on a receipt for non defective product refunds, a lot of places do and rightly so.

jazzconfused

odette wrote: »

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vwv

receipt is a proof for purchase.surely you will be asked to show that.

blue_monkey_2

jazzconfused wrote: »

:spam: spam!!!

Never quote spam posts - hitting the report button will do.

Can you edit your post and remove it. The spam post has been deleted but yours still has the address.

gnvqsos

Barnetbear wrote: »

Asda have the best customer services attitude of any of the supermarkets, so I'm encouraged to buy new things there which I wouldn't dream of doing at their rival where apparently every little sum assists their profits. In contrast, at Asda they're friendly and no hassle if a refund or exchange is requested, which is why I give them 80% of what I spend on groceries and non food like car stuff and gadgets, phones etc. I don't buy clothes at George that often, but can easily understand why they insist on a receipt for non defective product refunds, a lot of places do and rightly so.

Yes if it is a customer error it is at the discretion of the shop!

inneedofmoney

Tried to return a faulty camera to ASDA yesterday. Was told no refund without instructions and everything else that came in original box.

Barnetbear

inneedofmoney wrote: »

Tried to return a faulty camera to ASDA yesterday. Was told no refund without instructions and everything else that came in original box.

That's for a refund, on I assume a recently bought item? I imagine that if you returned it for a repair rather than refund, they'd not ask for the instructions etc.

cobnobbler

Bought some shoes a few weeks ago and they were starting to fall apart already. Didn't have the receipt of course because they were just chucked in with the shopping. Was told of the new policy, wife had to argue with them for a while but eventually got a gift card (would have been happy with another pair but they didn't have any).