Sky broard band issues

bertboy60

Have you added/changed any phones in the house. It could be disturbance on he line causing you problems. I would un-plugging all phones/faxes in the house and see if that helps.

Inactive

'bri, my Daughter had similar problems with Sky BB, she changed ISP and the problem went away.

Pay cheap...get cheap..;):)

cyclonebri1

just got back on for the 1st time today.

A few facts if I get time to post them,
This is a new problem I have not had this issue over the last 3 years, nothing has been changed or added. It started suddenly last week.

I do actually suspect the router itself

Tried will all 2 phones disconnected, no difference.

I always leave the router swithed on permanently.

Last night it was all green when I went to bed, the same when I got up but within 30 secs of try to read a few emails it dropped out again, ie, flashing orange.???

I am on the phone to sky at present

Inactive

cyclonebri1 wrote: »

I am on the phone to sky at present

Good luck...;)

penrhyn

My router died a few weeks ago, Sky replaced it for free, they sometimes charge £28.
Pays to be friendly towards the agent on the phone.

The new black ones match the Sky+HD boxes and despite some poor reports mine (Sagem) works fine.

cyclonebri1

Yes Inactive I know,

Ok, Feed back time, 1 min after my last post the connection died, as in forever.

Got through to sky after a 20min/£ wait.

Yes there is a problem at the exchange. We/they know about it. It will be fixed over the weekend. All good then?

Half an hour ago still nothing.

Spoke to sky again.

"There is a problem with your line, can't understand what you where told the other day. BT will change the wire" ten mins later;

It does seem to work now, :wall::wall::wall::wall:

cyclonebri1

Just kicked out again, :mad::mad:

Anyone got a hari kiri skewer???

:mad:

Inactive

See post number 13 for the best Sky cure..;)


( Sorry 'bri, I couldn't resist ):)

cyclonebri1

Inactive wrote: »

See post number 13 for the best Sky cure..;)


( Sorry 'bri, I couldn't resist ):)

I am a nano whotsit away from that ;) take care.

closed

cyclonebri1 wrote: »

4th button from left should be green

Said light starts flashing orange. The little double telly thing comes on the "bottom browser" thing, giving a connection speed of 100 dobi doobis then disapears?

It would help if you could be more specific, which light, which router, 4th button doesn't tell us much. How are you connected, ethernet or wireless, does the router power cycle?

The dobi doobis suggests the router may be power cycling, or you have an ethernet problem, in which case it may have nothing to do with the telephone cable or exchange.