Laptop problem.

Jockanory

Well just when I thought I had cracked it after downloading SP3 last night,this morning I can no longer connect to the internet by my wireless router,I keep getting "acquiring network address" although all my settings appear to be the same somethings obviously wrong,has anyone got any idea's.
Thanks

Donnie

Jockanory wrote: »

Well just when I thought I had cracked it after downloading SP3 last night,this morning I can no longer connect to the internet by my wireless router,I keep getting "acquiring network address" although all my settings appear to be the same somethings obviously wrong,has anyone got any idea's.
Thanks

Make sure both the router and the computer are using the same method of password encryption.

Jockanory

I've finally got it connected after a double check of the ip address settings from doing an ipconfig/all check on my own laptop.
Any views on the Hi-Jack this log ?

Jockanory

Unfortunately I haven't cured the problem "acquiring network address" is still there,IF I install a static IP address is seems to clear the fault but quickly drops out after connecting in automatic mode it still won't connect,seriously thinking of uninstalling SP3 as it was working fine before that update unless anyone has any other idea's.

Donnie

Are you using WZC in order to connect?

GunJack

Don't bin SP3, this is just a settings/config issue.

Open a command line, and type

netsh winsock reset catalog/

then reboot, followed by, again in cmd line,

netsh int ip reset reset.log

reboot, then use WZC to manage your network connections (as per Donnie's post above), should then connect and pick up IP address ok.

Jockanory

Gunjack,
I saw those in google last night and they didn't work but they didn't mention rebooting between commands,so i will give it a try later.
Thanks
ps i have been using WZC to manage the connection.

Jockanory

Thanks for everyones help,i have now got my daughters laptop up and running,i still would be interested in any views/advice on the hi-jack this log i posted earlier.
Thanks

Donnie

So, had the problem to do with the Intel Wireless software?

Did she install profitmuse knowingly?

Jockanory

Hi Donnie,
Not quite with you on that one 'profitmuse'?
The main problem seemed to be with getting everything running together,security,networks and the software but after a lot of head scratching and using google,I've finally got there,just out of interest the 1st set of instructions by gunjack worked but the 2nd didn't,don't know what that means in relation to the running of the laptop,as I'm not very knowledgeable when it comes to computers.