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advice needed , my pc has been taken over

245

Comments

  • bigblackdog
    bigblackdog Posts: 1,076 Forumite
    Hammyman wrote: »
    Format, re-install Windows. It'll be such an infected install that even if you do manage to remove it all, it'll be that flakey you'll end up re-installing anyway.

    your instucting someone here with little knowledge of pc 's

    i vaguely remember from my past something about format
    but not sure what to do there

    where can i re install windows from?
    my favourite food is spare ribs
  • Donnie
    Donnie Posts: 9,862 Forumite
    My instructions
  • gonzo127
    gonzo127 Posts: 4,482 Forumite
    Part of the Furniture Combo Breaker
    Donnie wrote: »
    Try a AntiMalware scan in Safe Mode

    the instructions contained within the link (safe mode)

    as to Hammymans idea of formatting and reinstalling, although it would probably be easier in the long run you cant actually do it if you dont have a disk drive as you have stated,
    basically formatting = deleating everything from your hard drive (or partition depending on how your system is set up) then you would have to have your windows disk and the key to reinstall it
    Drop a brand challenge
    on a £100 shop you might on average get 70 items save
    10p per product = £7 a week ~ £28 a month
    20p per product = £14 a week ~ £56 a month
    30p per product = £21 a week ~ £84 a month (or in other words one weeks shoping at the new price)
  • bigblackdog
    bigblackdog Posts: 1,076 Forumite
    Donnie wrote: »
    Try a AntiMalware scan in Safe Mode

    ok i have started in safe mode
    thanks , for that link
    my favourite food is spare ribs
  • bigblackdog
    bigblackdog Posts: 1,076 Forumite
    now i have 2 icons on screen , recycle bin and internet explorer, malwarebytes seems absent
    my favourite food is spare ribs
  • gonzo127
    gonzo127 Posts: 4,482 Forumite
    Part of the Furniture Combo Breaker
    should be in your start menu (i believe) safe mode basically goes to as basic a system as possible with no auto starting programs and should only allow a program to run when YOU open it
    Drop a brand challenge
    on a £100 shop you might on average get 70 items save
    10p per product = £7 a week ~ £28 a month
    20p per product = £14 a week ~ £56 a month
    30p per product = £21 a week ~ £84 a month (or in other words one weeks shoping at the new price)
  • bigblackdog
    bigblackdog Posts: 1,076 Forumite
    yes it does seem like my screeen has gone back in time , looking basic , i logged on as administrator thinking i would have more power lol
    switched user and have now found it
    quick scan or full scan?
    my favourite food is spare ribs
  • bigblackdog
    bigblackdog Posts: 1,076 Forumite
    wow this safe mode is very good , now scanning , giving a quick scan as i know a full scan can take up to 24 hrs
    will just see if anything comes up
    my favourite food is spare ribs
  • Donnie
    Donnie Posts: 9,862 Forumite
    Nest time try Safe Mode with Networking. It would be better , not only so you can update Malwarebytes via the Internet, but that you can download and install as Administrator.
  • bigblackdog
    bigblackdog Posts: 1,076 Forumite
    ok scan completed and no malicious items detected , where does that leave me ?
    my favourite food is spare ribs
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