O2 "SELECT" customers

asandwhen

When I upgraded my O2 phone a couple of months ago I was told that because I am an O2 select customer I can upgrade every 9 months instead of 12.

Im not quite sure what being a select customer means except that a few years ago I got a letter from them saying they had upgraded my account to select and gave me a freephone number to call when i wanted to speak to there customer services -

So for those of you who are "select" customers and are at 9 months call now!

King_of_the_Hill

Hi,

Yes as a Select customer, you are entitled to an upgrade once every 9 months. Furthermore you will find the customer service far better.

Could I please ask, what is your monthly spend?

Thanks

heyho_3

how much do you have to spend to become o2select???

asandwhen

well i have been on the discount tarriff for the last couple of years and spending on average £25 a month sometimes higher when on holiday ect.

heyho_3

how comes I spend about £60.00 on adverage and more some months...

Can you apply for o2select or are you selected?

asandwhen

I have been a customer for 5 years so that may make a difference - I didnt apply I was just sent a letter saying that I am now a select customer although this was about 3 years ago now.

heyho_3

I have been a customer for 3 or 4 years too!!!

is there a different website on it?

asandwhen

might be worth calling and saying a family member is a select customer is there any chance of becoming one too. select customer services number is 402 from your handset.

King_of_the_Hill

I don'tknow if there are any criteria you have to meet, i always thought it was random, but perhaps someone can shed light on this??

chaos2

asandwhen wrote:

When I upgraded my O2 phone a couple of months ago I was told that because I am an O2 select customer I can upgrade every 9 months instead of 12.

Im not quite sure what being a select customer means except that a few years ago I got a letter from them saying they had upgraded my account to select and gave me a freephone number to call when i wanted to speak to there customer services -

So for those of you who are "select" customers and are at 9 months call now!

If someone upgrade the phone during their contract period, what will happen when you want to bargain for a better contract hen it is up for renewal? By upgrading the phone, you are tied down to another 12 months with O2.

Please advise.

heyho_3

I want to know how I can be select... I tried 402 it asks for moblie number and doesnt like mine as with o2 online...