MSE Parents Club Part 13

SusanC_2

BrunoM wrote: »

Ladybird, Susan is a big tick

:rotfl: When I first read that I thought you were insulting me.

pigpen

Buttonmoons wrote: »

She's now 3ft 4 and a half, what's average for a 4year and 4 month old? I dunno where that red book is lol oops

Well, DD4 is 8 in november and 3ft 3.. and DD5 is 6 in November and 3ft 2...

SusanC_2

My_Fathers_Daughter wrote: »

*shameless posting of pic alert*

If anyone wanted to see the Thomas Wellies here they are

I'll have to look out for them - I think Alice could get away with those without looking like she was wearing boy's clothes. She's absolutely Thomas mad.

BeenieCat

Thanks Susan, at least they've acknowledged the letter as a start but their reply is infuriating :mad: Good standing? My flipping backside!!

I've just walked past the goons again and the lad said ee i'm really sorry about last night we were having a party.

I said you have one everyday don't ya?! You don't seem to understand how much it bellows through the walls.........

He said nothing back and i was juggling shopping + car seat containing Amber + pushchair + a travel cot so i just carried on. Maybe this means they will !!!!!! tonight? Until next time.....

BeenieCat

Maybe i didn't put enough emphasis on the fact i feel i can't ring up everytime because i get comments like "i have more important things to do with my time" and made to feel like a troublecausing liar :mad::mad: Which is THE only reason i am reluctant to ring all the time. But at the same time i see their point and knew they'd say that anyway

BeenieCat

I loooooooooooove my new sat nav btw, i've wanted one forever but saw one on HUKD for £40 so bit the bullet and treat myself :T

I used it to go to Matalan even though i know where it is :rotfl:

But it was very handy for picking up the eBay stuff in Bishop Auckland, god i hate that town.

And will be good for collecting the fire tomorrow in Boro. I am so posh now, with my antique banger and its gadget :rotfl:

aless02

Susan, what is the council's complaints procedure? Because I would DEFINITELY start up that avenue. As a public body, they have to properly consider all complaints independently (it's a separate person/department) and if you're not satisfied with the response, you can keep escalating all the way to the Local Government Ombudsman.

eta: they have 2 stages and then you can go to the Ombudsman. Not sure where you sent your first letter to, it may count as stage 1. If it did, then you can escalate.

jennynoo

Somnium wrote: »

gizmodo - Havent used the bumgenius my self but have friends who do and love them, also they scored really well in one of the tests prima baby magazine did of re usables.

sweet potato all done am just debating how to do the carrots, I dont have a steamer and am not a fan of boiling veg just because I know it wastes alot of the goodness, anyone any ideas? would it be worth buying a cheap steamer? although I have no where to store it and OH will probably laugh/cry at one more appliance.

Oh and another question when can i start T on framage frais?

Sorry, miles back and trying to catch up so apologies if my next posts are a bit random.

Som, we have this steamer, folds flat, fits most pans and you can put a lid on

SusanC_2

aless02 wrote: »

Susan, what is the council's complaints procedure? Because I would DEFINITELY start up that avenue. As a public body, they have to properly consider all complaints independently (it's a separate person/department) and if you're not satisfied with the response, you can keep escalating all the way to the Local Government Ombudsman.

eta: they have 2 stages and then you can go to the Ombudsman. Not sure where you sent your first letter to, it may count as stage 1. If it did, then you can escalate.

They said if I'm not happy with their response I have twenty days to reply and if I do it will go to stage two.

SusanC_2

BeenieCat wrote: »

Maybe i didn't put enough emphasis on the fact i feel i can't ring up everytime because i get comments like "i have more important things to do with my time" and made to feel like a troublecausing liar :mad::mad: Which is THE only reason i am reluctant to ring all the time. But at the same time i see their point and knew they'd say that anyway

Any reasonable person would assume that once the council are dealing with the complaint and know it's an ongoing issue you don't need to and shouldn't keep ringing them up every time. The idea that they would shut your complaint down because you didn't continue complaining is ridiculous leaving aside the fact HO assured me it would not be.