Alliance & Leicester - New Charges

Zandoni

I had the same problem phoned and they said it was a mistake. I asked for a refund of my phone call they offered £2.00. I said that I want to speak to a manager he eventually gave me £5.00.

Loughton_Monkey

shymanuk wrote: »

ive too had the under funding fee though paid in £500 each month to be honest i only keep this account going as have a online saver with them but think i can do without this grief. any ideas wheres best to put £11000 odd thats in it .

It's not a current account, but ING are good at the moment. 2.75% monthly interest. Website good. Faster Payments etc. AA are 2.8% but only paid annually, and it's snail slow for payments/receipts.

noh

Loughton_Monkey wrote: »

It's not a current account, but ING are good at the moment. 2.75% monthly interest. Website good. Faster Payments etc. AA are 2.8% but only paid annually, and it's snail slow for payments/receipts.

The AA accounts do accept faster payments in but use BACS for withdrawals exactly the same as ING.

Doc_N

Doc_N wrote: »

Just noticed they've hit me with this £5 'underfunding fee' too. £500 paid into the account, as always, and these are the current T&C from the website:


http://www.alliance-leicester.co.uk/customer-service/pdfs/curr-acc-guide-to-fees.pdf

Premier Direct Current Account You must pay in at least £500 each month

Premier Current Account You must pay in at least £500 each month


What a bunch of useless bankers.

Doc_N wrote: »

Still waiting for a reply from them, 8 days on. So much for the: [FONT=&quot]We will respond as quickly as possible, normally within 24 hours[/FONT]

£5 now refunded - another A+L/Santander error to add to all the rest.

What bothers me is the number of reports in here from people who've been told things about the minimum increasing to £1000 pm, or having to leave the money there for 4 days. I'll try to get a sensible answer out of them, but not much hope - it's probably not entirely their fault, but the staff don't have a clue what's going on.

Thank God my real bank is First Direct!