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Repair or replace Dyson vacuum claener?

my 8 yr old Dyson (DC04 model) has just gone kaput. I have been quoted £90 to replace the motor. Any thoughts on whether this is worthwhile or should I just buy a new vacuum cleaner?
If so, any reccommnedations for a new vac please - prefer an upright bagless version - not necessarily a Dyson this time.

Thanks

Alison
«1

Comments

  • ormus
    ormus Posts: 42,714 Forumite
    buy a red henry. cheaper and far better quality.
    its what the pro,s use.
    Get some gorm.
  • nickj_2
    nickj_2 Posts: 7,052 Forumite
    agree with ormus , i use a henry for work and it has never gone wrong - you can get washable / reusable bags for them plus an attachment with a "brush thingy that whizzes round on carpet "
  • harpo1
    harpo1 Posts: 164 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    I've had a nilfisk family for more than 10 years. The dyson is fashionable but my machine has been attached to sanding machines of hours, sucked up rubble from building works & dealt with animal hair and a busy young family without a blink for all that time. Recommended not cute just great
  • Why not try appliancespareswarehouse. co. uk, they've got a huge selection of motors and replacement attatchments for all kinds of vacuums. Would highly recommend this website for its great value and selection of parts
  • Check the Dyson website. Fixed price of £69 inclusive of parts and labour to repair (service) your machine. HTH.
  • minibbb
    minibbb Posts: 342 Forumite
    I paid a local guy £30 to fit a reconditioned motor and new top handle to my Dyson DC07. I wouldnt spend £90 repairing an old one when you can replace it for £170 or so.
    Check friday-ad or gumtree in your local area for repair services :-)
  • Hopejack
    Hopejack Posts: 507 Forumite
    Agree, check out Dyson directly. I got my machine fixed by them - it was honestly like a new machine they changed so many parts in the one fee - they cleaned it all out too so it was pristine! Also they guarantee their work for a further year (I think). I'm so pleased I decided to get it fixed rather than get a new one. I've heard rumours that the 'old' dysons are also a lot better than the newer dysons which are made abroad I think.
  • Browntoa
    Browntoa Posts: 49,609 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I repaired mine when the motor went

    https://forums.moneysavingexpert.com/discussion/2471021

    bits off ebay for £20 and a hours of my time
    Ex forum ambassador

    Long term forum member
  • planetf1
    planetf1 Posts: 365 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    edited 29 June 2010 at 9:35PM
    Just to continue this thread..

    I have a DC05 Absolute with the rotary brush head.

    Until recently (more in a moment) the raw sucking power has been just fine. The dust cyclinder is a bit banged (not cracked), some tools have broken, and most annoyingly the turbu brush head keeps getting clogged up with hair. Each time I clean it out, and from time to time dismantle/reassemble, but over time there's clearly more friction and these days the brush barely moves around.

    until last weekend -- no motor power at all. Switch seems fine. fuse/plug is ok. Not dismantled/checked cable/connections yet.

    I'm figuring out whether to
    a) Get the machine serviced for £69 flat fee. If I do this I'd hope they'd likely replace the brush? Broken attachments (but not one missing one?). The motor may have gone, but assume that would be covered too. And then would the 1yr warranty cover everything?
    b) Get a new dyson (19/23/32). Looking for one that can handle hair well. Wondering if the turbobrushes are any better to what I already have. And how do the machines overall compare. Are the old ones better for example? Do I need to get a motorized head (very heavy)
    c) Go for an alternative brand - miele, henry, nilfisk -- but am concerned about bags being a real pain (and cost). And do they actually suck much different

    the current dyson is a fair age now, so I haven't really suffered any poor reliability, just need to make next step..

    Finally I should add that I've been tested to have "dust mite" allergy (as a lot of ppl do), so probably should take the opportunity to get something with as much filtration as possible....
    What goes around - comes around
    give lots and you will always recieve lots
  • nickj_2
    nickj_2 Posts: 7,052 Forumite
    i've had my henry for about 8 years - i use it for work - decorating , it copes with lots of fine dust and rubble etc and it has never gone wrong - the only thing i replace is the bags
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