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18yo daughter and phones4u

thegreenroom
thegreenroom Posts: 634 Forumite
my daughter turned 18 just 2 week ago and yesterday walked into phones4u and was sold a contract even though she has no credit history,on the paperwork it says that her proof was a credit card although she has a debit card and it was a debit card she showed them she isnt working and only gets ema yet they ticked the box that says working s that legal?
DD1 27/5/1992
DD2 14/9/1994
DS1 5/3/1996
DS2 31/3/2000
DS3 27/3/2010
DD3 30/1/2012
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Comments

  • canonman
    canonman Posts: 130 Forumite
    Part of the Furniture 10 Posts Name Dropper Combo Breaker
    Yep.

    She is now into a contract, she wont have been miss sold a contract, as they discuss how many mins, texts and internet she would get.

    If she provided false information to gain a contract i.e saying she works, its going to be even harder to get out of the contract.

    Having a credit card is not proof of age.

    you have 7 days to return the phone.

    But you can't return the phone she has to take it in.
  • Jon_01
    Jon_01 Posts: 5,926 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    You only have 7 days if bought on line of via the phone. For anything bought in store you have no cooling off period.
  • parallax_20
    parallax_20 Posts: 546 Forumite
    Two things really.

    1. You could argue that your daughter willingly took out the contract and had therefore provided false details to obtain one. She is 18 after all, and can now make decisions for herself.
    or
    2. The sales person was over zealous at ticking boxes and should be reported to his/her manager for mis-selling and not checking details thoroughly.

    Either way, if the contract is not needed, I would get back to the shop sharpish and claim point 2.

    Good luck.
  • Lokolo
    Lokolo Posts: 20,861 Forumite
    Part of the Furniture 10,000 Posts
    You don't need credit history to get a phone contract.

    I got one at 18 with O2. Now I am 21, and have a 0% 10 month CC with a £1100 limit :)
  • jd87
    jd87 Posts: 2,345 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Your daughter is 18. The law says she is allowed to take out contracts in her name and she is responsible for her own actions.

    The debit card bit would have simply been an identity check.

    It sounds like she lied about being in work.
  • Rusty!
    Rusty! Posts: 2,076 Forumite
    Part of the Furniture Combo Breaker
    There was an almost identical thread to this just recently, might be worth a read: https://forums.moneysavingexpert.com/discussion/2329351
  • Guys_Dad
    Guys_Dad Posts: 11,025 Forumite
    10,000 Posts Combo Breaker
    Just be thankful she didn't do a Cheryl Cole and get the name of her fella tattooed on her neck or somewhere even more visible now she is 18.

    At least the contract only lasts for 2 years !!!
  • Esqui
    Esqui Posts: 3,414 Forumite
    The networks normally have a no-fuss cancellation procedure for a few days. Just say you're not getting any signal at home.
    Squirrel!
    If I tell you who I work for, I'm not allowed to help you. If I don't say, then I can help you with questions and fixing products. Regardless, there's still no secret EU law.
    Now 20% cooler
  • Fire_Fox
    Fire_Fox Posts: 26,026 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    my daughter turned 18 just 2 week ago and yesterday walked into phones4u and was sold a contract even though she has no credit history,on the paperwork it says that her proof was a credit card although she has a debit card and it was a debit card she showed them she isnt working and only gets ema yet they ticked the box that says working s that legal?

    She "was sold a contract" makes it sound like she was conned! Your adult daughter blatently walked into that shop right after her 18th with the intention of getting a mobile phone, whatever your 'little' girl would have you believe.
    Declutterbug-in-progress.⭐️⭐️⭐️ ⭐️⭐️
  • WychWeird
    WychWeird Posts: 110 Forumite
    I think most people are missing the point, the OP was asking if what happened was legal and parallax pointed out it was either her daughter or the shop lied/was overzealous (2 weeks ago).

    She's got a phone with a contract which she is legally responsible for - if she's wanting to get out of it she'd have to prove she was mis-sold the contract but it would be a difficult battle, I suspect.
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