pls, anyone have any of info on livelives - tarot readers

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  • Hi Guys

    I looking to sing up with a chat line. Can anybody provide me with an update of the best company to work for?
  • carmelbrulez
    carmelbrulez Posts: 24 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    edited 11 September 2012 at 9:06PM
    This is an interesting subject. I work as a writer from home so I decided to do this at the same time where I would answer the phone and deal with callers while available on the computer. I told the lady I spoke to that I was only interested if it was part time. She said yes you must do a minimum of TWENTY FIVE hours a week and you must give one guaranteed unsocial shift each week. She nagged me to agree to a midnight to six am shift and I said no. She nagged me to do a friday evening and I said no. I offered Sunday afternoon as I am always at home working then anyway. It was agreed. I saw a WRITTEN CONTRACT that makes it clear that as long as you do 25 hours a week and do your one unsocial shift they are happy with you.

    One thing I say in defence of Livelines and similar companies is that it is naive of any of their staff to think they can simply choose when to log on and off without Livelines having some sort of guarantee that you will sometimes work unsocial hours. They are not going to want loads of people on during the day and then nobody at night and this is what they would get otherwise.
    As for saying that when you are self employed you should be able to choose that is not really true either as your customers and clients choose. If you work in a bar and you own the bar you have to work there when people want to go in there for a drink. Most people ring chat lines late or weekends. You can hardly say to them that you are never going to work unsocial hours and expect all of the other staff to do it all.

    Every single day I worked for them I was bombarded with calls from supervisors who sounded like fish wives. Nagging me to stay online, sign back on or be on at night. They were always very abrupt and very demanding. One would even try to demand to know why I said I was too busy. If you said yes to have of these demands you would be online every waking moment seven days a week.

    How does this match up with my making it clear it is part time only or the contract telling you to sign on and off to suit you?

    As for the work itself. They do not test psychics to see if they are psychics. They know that the pay is so bad they will not get good psychics for this money. You get paid a low amount per minute but they deduct for the first minute. But you could be sitting there by the phone all night and only getting one ten minute call.

    I was actually going to persevere with it because it suited me to
    answer the phone and do these calls inbetween my writing.
    Then I became ill. The manual tells you to let the head office know and says that if you are too ill or on holiday to tell them
    so that they do not drop your rate per minute to the lower rate.
    I let them know and explained it and she did not even bother to reply. I sent a copy of this again the day after.

    I told the lady that when the supervisors keep pestering staff to stay on, log on again or return to work later it is very offputting and perhaps if they stopped doing that they would not have such a high turnover of staff and would not have to keep nagging staff to cover. In actual fact if you think about it by the time the supervisor has rung various people nagging them she could have done it herself.

    She wrote back telling me that this was how they do things. I pointed out that the contract is quite different. If the contract states that people can sign on and off when it suits them (so long as they do 25 hours a week) then they are breaking the terms of the contract when they nag them to do any specific hours or longer hours. This is illegal.

    Two other points. They ask you for £10 up front when you sign on. And when you log on and off or ring a supervisor it costs you five pence a minute.

    I have since done some more research and found that no other company charges you upfront to sign on. And all the other companies have a free phone number or a normal number to ring to sign on.

    This company pays the lowest wages of all such firms (although they can be forgiven for this because they also charge the customers low per minute prices). But how can they expect to keep staff when they
    (a) charge them to sign on and off (if you are only signing on for one or two hours it is not worth it. you will spend as much on signing on and off as you will earn).
    (b) charge them £10 to join
    (c) nag them to work all the hours god sends
    (d) pay them so little

    I advise anyone looking for this type of work to go to one of the other lines. If you are truly psychics you can get work with one of the lines that charge customers £1.53 a minute and pay you 35 pence a minute. But those lines are fussy.

    When I wrote to inform Lauren that I am writing an article to appear in a magazine about this she conceitedly replied to the effect that she gives me permission! Dream on lady. She then sent me several more emails
    which I would not even open and read. So much for her not caring about this
    and how all publicity is good publicity.
  • carmelbrulez
    carmelbrulez Posts: 24 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    edited 11 September 2012 at 8:23PM
    It cannot possibly work out at £15 per hour even if you were on the phone non stop for the whole hour. Just work out the maths.

    I told them that I am writing an article about this, which I have already sold to a national magazine. She replied that all publicity is good publicity. Well she is either stupid or putting on a brave face. Nobody would ever work for them if they knew all of this before hand. If you are trying to find a work from home phone job there are other places where you do not pay £10 upfront, you do not pay 5 pence a minute to log on and off, you do not get supervisors ringing you and being rude to you every day and they pay more too - for doing exactly the same job.

    But before you contact the £1.53 a minute lines remember that they only accept REAL psychics. They test you thoroughly.
    They would soon go out of business if they charged customers that much just for a pretend chat. When the customers are only paying 40 pence a minute or so they should not expect accuracy and depth.
  • Cherripie wrote: »
    Hi, how do you go about setting this up I am very interested. Thanks Cherripie:beer:

    Strange that she tells you how she earns a lot of money and then disappears and does not answer your question. Common sense tells you no woman can earn £1.20 a minute for sex chat.
    There are lots of lines where men can get this for 20 pence a minute so why would they pay £1.20 a minute instead?
  • hmmm changed your name graham?? :spam::spam::spam:

    a really glowing review of the company, i doubt very much that its all true

    Someone who is genuinely happy with it would simply get on with their life, not make a point of telling lots of strangers how happy they are. And it is impossible to earn £200 a week if you do 25 hours a week, you would need to do far more hours. They also would not make a point of trying to cover each issue one at a time like a shopping list. I often took calls that lasted 30 minutes or longer which were immediately followed by another and it was still impossible.
  • Lcat1985 wrote: »
    Hi All

    Well i've read all the previous peoples opinions and I disagree. I've been with livelines for 7 months now and they are brilliant! :)

    You really are dim if you think we will believe this. It is obvious you are one of their staff and they are trying to water down the criticism. I am a hard worker. It is obvious that if we all had the supervisors nagging us to work much longer hours constantly then it happens to all the staff. If it did not happen to you then it is because you were not working on their line.

    Interesting that every single post that supposedly says that Livelines are worth working for are newbies who have never posted before.
  • Wht cant the custmer talk for as long as they want?

    This is due to the rules set by ICSTIS. There are set black and white rules that govern how long you can keep a caller on the phone so that they do not end up skint. The cheaper the line the longer it can be. The caller can hang up if they wish and then ring back again straight after.
  • I have recently been intouch with Elite-Comms and it all seems very unprofessional. I am at the moment deciding if I should sign the contract. They have let me take on both Tarot & Chat jobs. They havent asked to see any ID, proof of age etc





    You are looking to work on a cheap phone line so of course they will want you to do tarot and chat. They are short staffed.
    And they know they will not get proper psychics willing to work for this price. It is entertainment only at these low prices and wages.
  • I now charge between £60 and £80 per hour just through talking on the telephone.

    If this is through a premium rate line then most of that £60+ per hour goes on the cost of the line and advertising.
  • Amara wrote: »
    Hi again.
    Today was my the first day ,though I was logged on for a half an hour only. I had about 6 minutes call.

    Do not forget that you are paying each time you log on and off and not getting paid for first minute.
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