Buyer says I sent them a damaged item

January_Embers

ribboninthesky wrote:

Could they possibly be wanting to switch your new book for their tatty old one?

Some people will try anything these days :rolleyes:

How did they pay and how did you send it?

Quite possibly, I've heard of this too.
They paid by Paypal and it was sent 2nd class. They had the option of choosing recorded.

After this I think I am now going to switch EVERYTHING to recorded only

January_Embers

Wig wrote:

#9 made a good point, how about looking at your pics for identifying marks, then asking for better pics of the damaged item. see if it is the same book.

Thanks, will do this as I have lots of very clear pics

shellsuit

January_Embers wrote:

Quite possibly, I've heard of this too.
They paid by Paypal and it was sent 2nd class. They had the option of choosing recorded.

After this I think I am now going to switch EVERYTHING to recorded only

Ah

If they put in a claim with Paypal, then they will be sure to win as you didn't send it with tracking.

Sending recorded or special is for your benefit, not the buyers, as it saves all the hassle when you end up in the position you're in now.

January_Embers

Ok I have checked and it appears that this is not the same book.

shellsuit

January_Embers wrote:

Ok I have checked and it appears that this is not the same book.

Oooo isn't it?! How can you tell?

(I love getting one over on liars lol!)

January_Embers

My book has a small mark/nick on the edge of the cover at the front, it show up clearly in my photo but is absent in his.

Wig

Can you post photos to image shack? pleeeassse

If I were you I'd inform the police of attempted fraud.

shellsuit

January_Embers wrote:

My book has a small mark/nick on the edge of the cover at the front, it show up clearly in my photo but is absent in his.

I'd mail them and tell them straight.

They will probably do a chargeback and will win, but you can leave them a big fat juicy neg explaining that they wanted to do a swap for their tatty old book.

Cheeky so n so's :mad:

January_Embers

Ha! yeah like the police are going to be bothered about my £9.99 ebay problem. I got mugged right around the corner form the police station about 18 months ago and despite having a broken wrist and a shattered cheek bone they treated me like a criminal! And I'm a 5ft woman!
Sorry, don't have a lot of faith in the police after that.

Wig

You should report the crime and request a crime ref no. You have evidence of a crime, I wouldn't even think twice. I would also issue a complaint if the police took no action.

Can you post the pics please. Plus you can make a complaint about the way you were treated before by the police.