collected my dress and it doesnt fit!

picklepick

Hi ladies

Just need to vent..

I ordered my Maggie in November, collected it on saturday morning, paid the balance and brought it home.

My mum came round that evening and i tried it on.

It's waaay too small. im devastated. Even with the lacing done up on the tightest, its so tight it hurts my back and theres still a gap of skin down the side of the modesty panel.

Its a uk size 8 and it should be a uk size 10. Thats the size i tried on in the shop and the sales assistant agreed that it was the perfect size for me..... so why the hell have they ordered me a 8??!!!

I'm livid. They arent open until tomorrow morning, so i cant phone to tell them but im so worried that they'll say its my fault or something! I checked the sizes they wrote down for my measurements and they're a little out. I'm really scared that they'll say that ive put weight on since they measured me when if anything ive lost weight..

bubbles0169

ah im soo sorry i dont know what to advise as im not experianced but if its too late for them to do anything it shouldnt take much for someone to put in a bigger modesty panel

on the measurements they took does it state size '10' or is it just measurements

picklepick

the bigger modesty panel wont help. the dress is so small the side seams arent down my sides, they're round the front a bit. looks ridiculous!

The have enough time to order me a new one, but im worried they'll refuse to.

it doesnt say a size it just has measurements.

bubbles0169

oh yes i thought it was next month!
hopefully someone in the know can come and give you some advice xxx

picklepick

im just so worried, ive had nightmares about it every night since saturday.
i feel sick thinking about it

chelbel1981

Can I ask why you paid for it and bought it home???

I thought you kept dresses at the shop till a few weeks before incase they need altering etc.

picklepick

They said I had to pay the balance then.
And i could either leave it in storage there or bring it home and take it back for fittings.

I didnt want to leave it there as you often hear of shops going bust and brides not getting the dresses they've paid for etc

frannyann

This happened to me at my first wedding, I ordered a UK10 but they ordered a US10 (which is a UK14) so miles too big, and they tried the 'you've lost weight' rubbish but I did get my money back after a bit of an arguement. I stuck with the 'not fit for purpose' line and also that the measurement were taken by 'a professional and the goods were ordered on the advice of that professional' I will try and find the proper legalise for you!

picklepick

Thanks franny id really appreciate it

chelbel1981

picklepick wrote: »

They said I had to pay the balance then.
And i could either leave it in storage there or bring it home and take it back for fittings.

I didnt want to leave it there as you often hear of shops going bust and brides not getting the dresses they've paid for etc

I never thought of that.

I hope you get it sorted huni, if not you'll have to name and shame

picklepick

im kicking myself that i didnt try it on in the shop before i bought it home. i didnt even check the sizing in the shop, just had a quick look to check it was the right dress. it never occured to me that it wouldnt be the right size.