Money Claiming Expert

Nounou_2

I am new to this forum but I thought it might be useful to write down all my experiences with moneyclaimingexpert over the last 2 weeks and anything happening in the future with them.

Firstly they did cold call me but I was interested in getting some money back for the PPI I pay since mine is very expensive. I took it out a with Natwest in 2005 for £23k but then had it extend by another £1k in 2008. Was dismayed to see my flat mate who had a similar lone to me. His PPI at £70 per month cheaper than what I was paying.

They are very hard sell and will claim they can get thousands back for me. They wanted £299.99 admin fee as discussed in the posts above. I firstly wanted to check them out on internet so got them to ring me back. I found some critical articles but nothing saying they never got there money back so decided to give it a go. Checked them out on MoJ and they are registered which they are keen to push. They promised me that there would be no other fees needed and they will let me know with 12weeks if I have a good claim and could get money back within 3 to 12months. They also said they will look at key flaw areas within the contract that could cancel out the loan altogether. They sent the pack out quickly and I returned it that day. Not too hard to fill out.

Unfortunately they phoned me yesterday saying that I was to be offered their "premier fast track service" and needed another £352.49 which would be taken off their comission when the claim was complete. They said they would also look at the flaws of the contract only with this premier service. Supposedly only 5% get offered this.

This really annoyed me since the women on the 1st phone call promised me there would be no further fees and also that they would be already looking at the flaws in the contract. They have totally lied to me. Rang them back very annoyed and have not given them this extra fee. I asked to be put through to the non premier departement and they now claim it was a mistake and the was only for mortages and I should not have been offered it. Apparently my claim is progressing fast anyway so should still recieve the same service I was promised at 1st.

So to clarify turned down the offer of premier service but should get was I was promised at 1st. I will write down all my experiences with them good and bad to give an unbiased oponion since there doesn't seem to be other peoples complete experience online. Hopefully they will turn out to be good and quick and if they are will let you all know. Also going to cut and paste this onto legalbeagles forum to give them my experiences as well.

Will keep you posted!

mutron_2

I don't know why anyone would use a third party to claim back PPI. The info to do it yourself is readily available here!

dunstonh

I was interested in getting some money back for the PPI I pay since mine is very expensive. I took it out a with Natwest in 2005 for £23k but then had it extend by another £1k in 2008. Was dismayed to see my flat mate who had a similar lone to me. His PPI at £70 per month cheaper than what I was paying.

Cost is not grounds for complaint. If was set up monthly (which it sounds like from what you are saying) then there is nothing wrong with that.

Nounou_2

Sorry I did not make it clear in my intial message and for that I apologise. When I took the loan out I can not remember any mention about PPI what so ever and did not realise how much of the loan is made up of PPI. I was young (this was nearly 5 years ago) and stupid and should have looked at it more closely. If I had been told how much it was and that I could get it a lot cheaper through other companies I would not have got it. Basically for 3 years I did not know I was paying for it.

LizzyBeth88

Hi... I am very new to this site but have stumbled accross this forum and felt the need to comment. I was mearly just googling their name to see if anyone has dealt with them. But all I hear on here is assuptions.

I was called earlier today from Money Claiming Experts.. they went through the whole proving who they are at the start which made me feel a little more at ease.

He explained to me that due to the banks error, I could be owed money. One of my credit agreements was with Halifax and he said the following: "Halifax has already agreed to liabilty. What they did was if you had a loan for say £1000, Halifax would claim 10x that amount from the stock market. Halifax would give me the £1000 and keep the £9000 for themselves."
It is because of this practise that this whole claiming back has started.
I was more than happy to go through this company as although I have had to pay £299.00 upfront, If they don't complete my claim within 90 days then I will have that charge back. And as for them claiming anymore money from me, the first £2500 of any successful is free of all other charges. Anything after that amount will have a 30% charge which is payable to the soliciters.

If it wasnt for this company calling me, I would never have known that I was entitled to anything at all. I have a new little baby, and have much more important things to worry about than claiming the money for myself. I see it £299.00 well spent if it means that I am going to be a coulple of thousands better off.

As for a post I read that somone can't remember what credit and from where... Why don't they investigate on Experian or somewhere where it would have a list of all her credit checks.

I will let you all know how I get on as my claim goes through.

dunstonh

He explained to me that due to the banks error, I could be owed money.

what bank error?

One of my credit agreements was with Halifax and he said the following: "Halifax has already agreed to liabilty. What they did was if you had a loan for say £1000, Halifax would claim 10x that amount from the stock market. Halifax would give me the £1000 and keep the £9000 for themselves."

That is complete and utter rubbish.

If it wasnt for this company calling me, I would never have known that I was entitled to anything at all.

You are not entitled to anything and they are not meant to cold call.

As for a post I read that somone can't remember what credit and from where... Why don't they investigate on Experian or somewhere where it would have a list of all her credit checks.

Because it would be a data protection breach if they did.

nortong

I reclaimed myself without any 'help'...result (all paid within 6 weeks of claiming):

EGG £6,715, A/L £356, NatWest £5,114 TOTAL: £12,185.00.....All thanks to this superb Forum!

(Easy-peasy)

qjess

Glad I checked this out!

I had a cold call from them the other day but I was unwell & they kindly offered to call back today! Meant to avoid it but forgot & picked up!

I disagree with Gerald Biggines (great name!) - no one mentioned a cooling off period and many "unlikely" promises were made.

For example, I explained that yes, I had had several loans & credit cards over the last 20 years as I'd gone back to uni to train as a teacher (4 yr course & no grant). However, I also explained moe than once that I was certain I had NEVER taken out PPI as, a) I couldn't afford it & b) at the time, as a teacher I was highly unlikely to be made redundant & the sickeness policy in local govt was very good!

The lady assured me that they were successful in "85% of claims", the "average award being £5000", and that, although I had to pay £300 +VAT up front, a) I would be covered by credit card insurance under some Sec 75 act or something(!) and b) it would be fully refunded to me if I was going to receive less than £2500 in "winnings".

She kept telling me I was in a "win/win" situation (hmm... that's when the alarm bells sounded! - why would someone phone me out of the blue & offer to get me a few thousand quid if they were only going to receive 30% & had to pay their solicitors out of it?)

The deal would be, I get 70% - bearing in mind the minimum they'd be likely to get me was £2500 - & they'd take 30% (not of the £2500k, that was the min I would receive!)

I explained again that I'd not had PPI but she was adamant that in "many, many cases" money had been refunded because "our expert solicitors had discovered that the interest had been miscalculated or the wording of the agreement was illegal meaning the whole loan had to be refunded".

Again, I can't see banks miscalculating the interest on a loan - it's a formula & I'm sure we'd have heard a lot more if they'd got it wrong. Plus, why would a bank's solicitors be less competent than some small company like this?

She implied that I'd get the money in less than 3 months but I'd need to hand over the credit card details today to get the ball rolling & then they'd send back all the paperwork to me! Not usually the way round I do financial business!

I told her I no longer had the paperwork - she said that didn't matter I just had to send what I could and, for £11 per credit card or loan they'd contact the lender & get the relevant info once I'd signed to say that was ok. At no time did she mention I'd be charged more money other than the £11 when I asked her "what else will it cost?"

The horrid thing is I could really do with the money & the thought of getting a possible (well, not really but what she was telling me!) £5k was very tempting.

Funnily enough when I was nearly scammed after buying an IPhone through Carphone Warehouse (some person trying to offer cheaper insurance the next day), they had a strong Welsh accent & so did this woman! Is it all the rage in Cardiff & Swansea to scam the English?, lol! - I blame Anne Robinson!

Anyway, she's calling me back on Thursday as I told her I needed to discuss it with my husband!

Experian_company_representative

The Ministry of Justice does indeed regulate 'claims management' businesses, but please don’t take that as an endorsement. The MOJ has closed down more than a hundred of these organisations, many of which have been found to make misleading claims to dupe unsuspecting consumers. My advice - avoid.

Contrary to what ARTFART says above, Experian does not sell credit data to these firms, or for that matter to any firm for marketing purposes. The shared credit data that is included on credit reports is very strictly controlled and cannot be used to target people for marketing offers. In fact, it can only be accessed with your permission.

Experian does have a marketing services arm, which helps organisations understand consumer characteristics and preferences using public data and data people agree to share (on lifestyle surveys for example). This information is anonymised and is used by a wide variety of organisations, including charities and fire services, to better understand their audiences.

dunstonh

Artfart, are you perhaps adding 2+2 and making 5?

You subscribed to yellow pages and then got calls from charities. Have you not considered that your contact information was obtained from the new listings reports? As most businesses will tell you, charities, doctors surgeries and the like use the yellow pages entries to market you (as a business)

It doesn't end there because on two occasions I was contacted by Experian, who wanted to know the financial details of my business, i.e. revenues earned, outgoings, turnaround and so on. I refused to give information because of my previous experiences with that organisation.

I doubt that is likely. You may have been called by someone but cant see Experian doing that as there is no reason for them to do so.