BEWARE - MyCityDeal £5 for £50 evoucher at watchesshop.com

Former_MSE_Archna

We've also had this response from WatchesShop:

[FONT=&quot]Good Afternoon MSE

I would like to clarify the situation regarding some price changes that occurred on our site which was merely an oversight on our part and nothing untoward was planned.

I would also like to state that all the customers that bought the Empire 150359KL watch have been honoured at the £49.99 price and their orders will be fulfilled. Unfortunately however, due to the added interest in this watch, we have since sold out. Whilst we will try, this is a discontinued product and it is unlikely that we will be able to obtain further stock.

There are around 400 Watches available on the MyCityDeals voucher on the site and (J Springs, Levi's, Triumph, Ballistic, Krug Baumen and Charles Conrad) are all as they were before the promotion started and we certainly did not have any intention of misleading customers in any way.

We are now confident all pricing is correct and hope that all will now be able to make good use of this great promotion.

Regards

Andy Fletcher
Director[/FONT][FONT=&quot]

[/FONT]

Everhopeful

eklynne wrote: »

Aha! So they're scammers huh?
Makes sense. I bought 2 mycitydeal vouchers a couple of months ago for an £18 each lunch deal in a Glasgow Restaurant that I had never tried before. They were £6 each so it looked like a bargain, until me and the OH got there and realised we could only choose from a set lunch menu and guess what? The whole menu was priced at £6 and not £18, a deal that runs throughout the year in the restaurant. We felt a bit duped but had that whole embarrassment thing going on where we didn't want to cause a fuss so had some food anyway. It was ok, probably won't go back though.
Nice marketing/rip off skills.

If this is the same deal I was considering, then I didn't get it after checking the restaurants menu online. The deal was vague about what menu you could eat from, but I guessed it would be the set lunch.
Put me off MycityDeals completely.

MaxSF

MSE_Archna wrote: »

We've also had this response from WatchesShop:

[FONT=&quot]Good Afternoon MSE

I would like to clarify the situation regarding some price changes that occurred on our site which was merely an oversight on our part and nothing untoward was planned.

I would also like to state that all the customers that bought the Empire 150359KL watch have been honoured at the £49.99 price and their orders will be fulfilled. Unfortunately however, due to the added interest in this watch, we have since sold out. Whilst we will try, this is a discontinued product and it is unlikely that we will be able to obtain further stock.

There are around 400 Watches available on the MyCityDeals voucher on the site and (J Springs, Levi's, Triumph, Ballistic, Krug Baumen and Charles Conrad) are all as they were before the promotion started and we certainly did not have any intention of misleading customers in any way.

We are now confident all pricing is correct and hope that all will now be able to make good use of this great promotion.

Regards

Andy Fletcher
Director[/FONT][FONT=&quot]

[/FONT]

This is a very nice response from watchesshop.com.
Full of apologies & heart felt warmth.

In response, here is the conversation I had with the MD of watchesshop.com, Mr Toffel.

(I'll let you guys make your minds up, but I'm going to request a refund on the £5 voucher from MCD)

After some gentle introductions etc. & explaining why I was calling.....

I told him that I tried the code after midnight and it was invalid. His response was, "MyCityDeal put the offer on without fair warning & we got caught out, I was away for the weekend playing poker & didnt get back till Monday. Then I got a web alert saying that we had a MyCityDeal in Coventry, or Cardiff or somewhere".
I had to correct him, it was Swansea. He advised he wasn't aware of the deal & thats why he still had £49 watches on there.

He followed on with, "We wouldn't have put the prices up, we would have taken them out of stock". He said, "The reason the code wouldn't have worked, im guessing, is because our code hadn't got it working".

After reading the small print of the MCD deal, the code should NOT BE VALID till 25/05/2010 12.00pm (noon).

During the call which occurred BEFORE noon 25/10, Mr Toffel quoted they had sold 7 of the £49 watches which would be sent out to the customers, they would honour the contracts.

Shortly after saying that, he contradicted himself by saying, "we sold those £49 watches last night, the voucher code worked fine for people. We took about 8 or 9 voucher codes".

I mentioned the offer stated that the codes were valid from noon that day & he replied that he had no idea where MyCityDeal picked that time of day from. Followed by, "maybe it was our web developers who sorted that out".

He swore on his childrens lives (I kid you not) that, "I didn't know we were going on MyCityDeal because I wouldn't have allowed watches to be made available for £49 to the public".

As any good salesman would do, he went on to tell me how good the J Springs watches were.

I mentioned the price match on his watches on Amazon but he wasn't having any of that. Those cheaper watches had been made "out of stock" on there too.

He stated that he'd done nothing wrong with no ulterior motive and he has had a lot of bad publicity on MSE. Towards the end of the conversation he reiterated how good some of the watches were, that it was a genuine mistake and he would honour the sales that had gone through.

Funnily though, he said, "I don't know what you do for a living but we have some great bullet proof watches".
Hmmmmmm........


Hope that helps you guys.......

Kitty_Wren

That guy sounds like a hoot. I'd love to have a drink with him .... or maybe play poker.

Anyone wondering what his pokerface is like?

hi123

hi martin
is this worth losing the credibility of this site u have built and has helped us all

BAILEYS6904

OMG!!!

Why on Earth are people trying to hold this site responsible for someone else's marketing/sales tactics/ !!!! ups???

MCD seem to be the common entity with these misprices. Only one of these 'dodgy' deals have been highlighted by MSE, and when that went wrong, MSE got involved, keeping people informed and resolved the issues.

Sorry, but it seems to me, with these completely ridiculous comments of underhand dealings/ joint scams etc, people are risking the whole forum just cos they want someone to whinge at.

Conspiracy theorys are not going to help anyone. MCD charged for a deal that all was not as it seemed. Talk to the right people instead of knocking someone and their team when they had nothing to do with it.

If MSE had continously promoted MCD and their deals AFTER the initial fiasco, fair enough, you may have had a point. However they havent. Or should we also knock the OP for having the cheek to put the deal on the forum??? No, cos on the face of it, it WAS a good deal. Have a go at the people that deserve it!!

time4action

Can we not put this into reverse?
Instead of MCD and the merchants they promote giving us headaches, how about us giving them headaches?
We could just simply order and order and order lots and lots of promoted offers and simply get them ALL refunded.
They should get the message eventually I think.

trumpton

I think people are disappointed because this was a deal from the email (I think; I don't read mine), and MSE had some hand in arranging it. When a member posts a deal and it all goes pear-shaped we blame the company. But I guess people feel more concerned when MSE seems to broker a deal that has left a lot of people angry and disappointed. There is obviously a financial benefit to MSE when people click through to a deal from the site, and I suppose there is a worry that MSE is putting money-making ahead of it's users.

Antispam

This is it

Kitty_Wren wrote: »

That guy sounds like a hoot. I'd love to have a drink with him .... or maybe play poker.

Anyone wondering what his pokerface is like?

Kitty_Wren

Antispam wrote: »

This is it

:rotfl: :rotfl: :rotfl: :rotfl: :rotfl: :rotfl: