MSE News: Vodafone to enforce limits on 'unlimited' mobile internet tariffs

mrochester

mr_fishbulb wrote: »

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Hold up. If I'm reading that red bit correctly once you are charged £5 for going over the 500MB limit for one month, you will then be charge £5 each month going forward even if you no longer go over the limit?

I think what it possibly means is that if you regularly go over your usage, you can opt to pay another £5pm for the rest of the contract to boost your allowance by 500mb, or do it on a more rolling contract basis of £7.50pm.

Maybe?

mr_fishbulb

mrochester wrote: »

I think what it possibly means is that if you regularly go over your usage, you can opt to pay another £5pm for the rest of the contract to boost your allowance by 500mb, or do it on a more rolling contract basis of £7.50pm.

Maybe?

Yes, that's how I understand it too. But the way it is explained on the vodafone forums is that you would only pay £5 in the months when you went over the allowance. Not £5 every month (or £7.50 on the months you went over) which is suggested in the MSE article.

mr_fishbulb

williham wrote: »

Well, as I stated you have misunderstood.

Errrr, yeah....... Thanks for the explanation? :think:

oslingsby

Affected by this, sign the petition against the new charges/changes
petitiononline DOT com/VFDATA/petition DOT html

Little_Maya

http://www.petitiononline.com/VFDATA/petition.html

Paul_Herring

.. like that petition's going to have any effect. Simply leave them if you don't like they're doing.

bym007

Paul_Herring wrote: »

.. like that petition's going to have any effect. Simply leave them if you don't like they're doing.

I wish if I knew a way of doing that...

Paul_Herring

bym007 wrote: »

I wish if I knew a way of doing that...

Second link, post #5

essex_chris

This story would be less ludicrous if Vodafone staff actually all sang from the same hymn sheet. As it is you talk to somebody on the eForum and hear one thing, speak to 191 and hear another, speak to retentions and hear something else, then speak to somebody at the Vodafone Directors Office and hear something different again.

It's a joke, except it's going to cost customers money, in which case it's an outrage

mr_fishbulb

Paul_Herring wrote: »

Second link, post #5

That info has been superseded.

This is their stance now:

16) Can I contact you to cancel my account?

No, because there have been no changes as of now. You may be able to terminate after we notify you of the changes and you can establish a 10 percent increase on the previous bill based on the same usage.

http://forum.vodafone.co.uk/forum-53/announcement-137-updated-mobile-internet-charging/