Utility Warehouse (Telecom Plus) Discussion

Chuck101

Hello, I accidentially started a post about utility warehouse without realising that it is confined to this forum so apologies but could anyone help me with my query please:

Hi All,

My husband and I have just brought a repossesed house which has a number of outstanding debts on utility bills.

The supplier Utility Warehouse have said that all the debts would be cleared once we show that we are the legal owners and the date at which we took responsibility of the property however they are wanting us to put down a £450 desposit to have our gas meter reconnected.

Are they able to do this? They ahve said we would be able to get the money back when we switch suppliers but a £450 out going after buying a house is a little hefty!

Any advise or help would be much appreciated

HappyMJ

Switch away straight away. When they object then complain...and take the complaint further if it is not resolved. You do not have to pay anything to be a new customer and the first monthly payment certainly should not be that much.

lovewealthhappiness

I only hope there are genuine people out there, not the one's who joined at the beginning, who have actually received the dream life promised by Utility Warehouse, I'd love to see their balance sheets and how much money they actually make out of their distributors vs how much they pay back to to their distributors and then how much they make out of their customers. Would be a VERY interesting read.

oldharryrocks

lovewealthhappiness wrote: »

I only hope there are genuine people out there, not the one's who joined at the beginning, who have actually received the dream life promised by Utility Warehouse, I'd love to see their balance sheets and how much money they actually make out of their distributors vs how much they pay back to to their distributors and then how much they make out of their customers. Would be a VERY interesting read.

So your thread in the up your income section relates to UW in some way then ?
Does looking at there last years accounts help you. https://www.utilitywarehouse.co.uk/files/whitepapers/cbaa1648654bc2cf94549d13b0f7055309a83e68.pdf

NigeWick

lovewealthhappiness wrote: »

joined at the beginning, who have actually received the dream life promised by Utility Warehouse, I'd love to see their balance sheets and how much money they actually make

It's not allowed in case people think they themselves can be as successful as those with high earnings. What I will say is that I know some people who have worked very hard at UW and have the "dream life" now. In one case, their daughter also made it big (in her own right) with the company.

TerryTinsel

If you thought UW reps were over enthusiastic about promoting there services. Just wait to new network marketing kids on the block from the States Momentis start offering Energy some of there reps are already making outlandish statements before they start trading.

They apparently launch Energy Sept 2012 subject to Ofgem approval.

red_eye

Quentin wrote: »

Not right at all. (And puerile to rewrite a post, then requote it as if written by the original poster when you come here and post as a UW rep)

You forget it wasn't me who pointed out the card is risky, but the uw itself in its 12 page ts + cs for the card which start by warning of the risks, and warning anyone taking the card that if they start to use it, then they accept there are risks.

But anyone trying to use it (after loading it with their own money) will have been realising it has even more risks!

Why do reps like to try and dismiss the risks as being my invention, when the truth is far from it?

From the uw ts + cs:

where did you get the uw terms and conditions from? im trying to work out how this double the difference works, if it is a one off refund or monthly

penrhyn

I found them following THIS Link

dacouch

penrhyn wrote: »

I found them following THIS Link

Was expecting a link to this http://www.asa.org.uk/ASA-action/Adjudications/2012/5/Telecom-Plus-plc/SHP_ADJ_186418.aspx

penrhyn

But mine had a smiley face! Yours needs an :eek: !