Utility Warehouse (Telecom Plus) Discussion

keggs

Cardew wrote: »

From the new UW website in the gas and electricity price comparison:



Was the same on the old website - all prices were given without VAT.

The new website also states on the Broadband section:



In some parts e.g. telephone call rates, it specifically states these prices include VAT, and as shown by Meeper the Broadband £19.99/24.99 is VAT inclusive.

So fact 4 is just as inaccurate as your facts 1,2 & 3.

I concede about energy - all telephony prices are inclusive of VAT.

My other facts stand.

Cardew

keggs wrote: »

I concede about energy - all telephony prices are inclusive of VAT.

Thanks.

It is the lack of clarity about VAT that needs sorting; particularly as it uses the same terminology in each section of the 'small print'(including energy and broadband/telephony) that all prices are subject to VAT.

You will notice that I did ask the question earlier.

However it is totally unclear from the UW website if VAT is included in the three elements of the quoted Phone/Broadband charge i.e.

1. The £19.99 for Broadband

2. The £1.50 UW on-line fee.

3. The £7.75 for inclusive phone calls.

Do you or any other UW ID know the answer on VAT please?

MillicentBystander

The bottom line is this: any household that regularly spends £500/mth at Sainsburys* on groceries/petrol or £500/mth on groceries at Asda* (this is ignoring the potential expenditure on all the other retailers in the UW cashback card scheme, some of which pay 7% cash back) could get this deal**:

Line Rental
Free Connection
No mimimum term contract
Up to 24mb broadband
40GB monthly download allowance
Guaranteed UK-based call centre
24/7 inclusive landline/0870 calls and to 10 top International destinations (Australia, Canada, China, France, Germany, Hong Kong, Israel, Italy, Spain, USA)


...for approx £16.60/mth INCLUDING VAT . That's an everyday price available to all who do as I alluded to in my opening paragraph and take the cash back card. It's not just available to those who have been customers for at least 18 months and know about the 'secret' number for retentions, having to threaten to leave, pay £120 up front and commit to another 12 months (and put up with the frankly awful foreign call centres) etc etc. Now, as one correspondent in this thread keeps banging on about, this is a money saving site soooooo......isn't this the deal to end all deals?? Anyone who can beat it, let's have the details, please. On a like for like basis.


* There must actually be millions of households who do this!

HappyMJ

A friend of mine has just moved into a new house and needs to save money. I am helping him switch to the cheapest if there are savings to be made.

The new property currently is with E-on and they estimate they will use based on the last 4 weeks usage 12,500kWh on Gas (£596) and 6,000kWh on Electricity (£1053)(they use the dryer a lot) and currently pays on receipt of bill. It's an E7 meter and 10% is used at night. (Yes I know very bad)...

He has two Orange mobiles and pays £31 per month for each and gets a new smartphone every 24 months included with 1200 monthly minutes, unlimited texts and 250MB of mobile internet.

He also has home phone and broadband with Orange paying £17.75 per month including caller number display, voicemail(not required), a wireless "N" router, free evening and weekend calls, unlimited internet, Mcafee antivirus, parental protection and free access to BT Openzone wi-fi hotspots that he uses especially with the phone and occasionally with the laptop.

As regards to the cashback he spends about £100 a month in the qualifying stores for cashback. We don't have Sainsbury's fuel nearby and Asda is too small and too expensive to do a decent monthly shop at.

He is currently spending £220 a month on all of the above and wants to cut the price down without losing any of the above.

What's best?

MillicentBystander

No idea. You? You clearly think it's not UW or you wouldn't have posted it here, lol. Post it on the G&E forum as a separate thread and see if anyone comes up with anything better than your figure...

HappyMJ

MillicentBystander wrote: »

No idea. You?

So I gather that's not UW. I thought he might save quite a bit considering that UW has SIM only plans for £20 a month with unlimited calls.

MillicentBystander

how small is the Asda?

HappyMJ

MillicentBystander wrote: »

how small is the Asda?

Asda is 4,500 sqm. Morrisons is 8,000 sqm. Most people here shop at Morrisons it's only 1 mile away the Asda is 3 miles away.

MillicentBystander

HappyMJ wrote: »

Asda is 4,500 sqm. Morrisons is 8,000 sqm. Most people here shop at Morrisons it's only 1 mile away the Asda is 3 miles away.

Ah, so it's not price really, it's just size and choice? And distance travelled? Because Asda guarantee to be cheaper on comparable shopping at Morrisons/Tesco/Sainsburys/waitrose by 10% or you get the difference back. Do they know this? It would sort of negate the distance travelled, i suppose. Where do they live, I'll see if there's a Sainsburys planned so they could get their petrol there as well.....

On a weekly household shop of say £100 that could equate to £10 back plus £3 cashback off their UW bill (whatever service they take) for an extra 4 mile round trip (60p in fuel?). Worth thinking about.

keggs

Cardew wrote: »

Thanks.

It is the lack of clarity about VAT that needs sorting; particularly as it uses the same terminology in each section of the 'small print'(including energy and broadband/telephony) that all prices are subject to VAT.

You will notice that I did ask the question earlier.

The Broadband you quote is Standard BroadCall not Broadband. This includes phone line rental as well as Broadband. It is inclusive of VAT

BroadCall is not the same as Broadband. As far as I know it is also unique to UW.

BroadCall Max is £24.99 inclusive of VAT.

Membership fee online is VAT inclusive

MoreTalk Anytime - which is for people on Home Phone is £7.75 and is aimed at members with less than 4 services. It is also inclusive of VAT

Repetition - I already said that other than energy all prices are inclusive of VAT. Yet you continually ask the same question. What's your point?