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Utility Warehouse (Telecom Plus) Discussion

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  • Quentin
    Quentin Posts: 40,405 Forumite
    Meeper wrote: »
    .....my clients last night were paying 7.41p per kWh for the first 2688 units annually and 4.04p per kWh thereafter for their gas according to their latest BG bill. Our price was 3.404p per kWh + £2 per month standing charge. I'd be interested to hear how you can work out that UW is not a better deal for these people.

    No-one can tell, as (usual) you haven't told us the full story.

    eg. There is no doubt they will be paying more than you claim - as you haven't mentioned the compulsory extra monthly standing charge of your so called "club" membership fee. (Wonder if you mentioned it to them?)
  • See, I told you Cardew and Quentin have no intention of talking about any area where UW deserve credit, mobile SIM only for instance? Uncanny.
  • Meeper
    Meeper Posts: 1,394 Forumite
    edited 2 August 2011 at 1:20PM
    Quentin wrote: »
    No-one can tell, as (usual) you haven't told us the full story.
    What more information would you like?
    eg. There is no doubt they will be paying more than you claim - as you haven't mentioned the compulsory extra monthly standing charge of your so called "club" membership fee. (Wonder if you mentioned it to them?)
    I'm sorry - are you changing the subject? My statement was in response to Cardew's "UW have the most expensive energy" comment. It is not a fair comparison to include all of the other things, such as the membership fee, as that is not anything to do with the cost of the energy. If you want to add in the extra membership fees and such, then the fair thing to do would be to deduct the monthly savings made by using the cashback card, which for this couple estimated at around £30 per month.

    But that's not the point - once again you have refused to take the facts at hand and said that I must be lying. I'm not lying, the numbers are there. The comparison is of their energy costs, not any extras.

    Try again.

    EDIT: And yes, I did mention it to them, explained the three different levels of club membership and what you get for each level. They selected the option at £2.50 per month. Why would you suggest that I wouldn't have mentioned it?
    I am an Independent Financial Adviser
    You should note that this site doesn't check my status as an Independent Financial Adviser, so you need to take my word for it. This signature is here as I follow MSE's Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.
  • Cardew
    Cardew Posts: 29,059 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Rampant Recycler
    Meeper wrote: »
    What is not clear is why you felt the particulr need to highlight this fact in relation to UW specifically.

    Meeper

    1. Because this is the UW thread.

    2. Because virtually all UW sales are covered by doorstep selling regulations.

    3. Because UW gas and electricity prices have been just about the highest in Britain.

    4. Because the sales techniques of many UW salesmen are a disgrace and they are encouraged to sell to family and friends.

    5. Because UW have posters who use different names to praise UW whilst being highly critical of all other gas and electricity companies.

    6. Because I can!
  • Transformer
    Transformer Posts: 314 Forumite
    Quentin wrote: »
    What is all this?

    All I did was point out nigewicks (highly) relevant omission in his reply to transformer that he was actually a rep for uw all the time he told us it was the best deal for him.

    Thanks knowing a rep is VERY VALID when spouting best deal for me sort of thing, hhhmmmm:D
  • Meeper
    Meeper Posts: 1,394 Forumite
    Cardew wrote: »
    1. Because this is the UW thread.
    Have you found threads about all of the other providers who sell on the doorstep and made the same comment on theirs?
    2. Because virtually all UW sales are covered by doorstep selling regulations.
    According to the current guidelines, that would be themost likely interpretation, yes.
    3. Because UW gas and electricity prices have been just about the highest in Britain.
    And yet you have no comment about my example? How surprising.
    4. Because the sales techniques of many UW salesmen are a disgrace and they are encouraged to sell to family and friends.
    How many is "many"? There are over 35,000 distributors. The sales technique of many NPower salesmen might be a "disgrace", but that doesn't mean that they are all in the same category.
    5. Because UW have posters who use different names to praise UW whilst being highly critical of all other gas and electricity companies.
    Please provide proof of people using different names in this manner.
    6. Because I can!
    And all power to you. Just so long as I can continue to prod holes in your paper-thin points and try to get some real answers out of you, that's fine.

    Any word on my gas example above or the excellent mobile tariffs?
    I am an Independent Financial Adviser
    You should note that this site doesn't check my status as an Independent Financial Adviser, so you need to take my word for it. This signature is here as I follow MSE's Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.
  • A word from Cardew on the SIM only mobile deals? Why would he break the habit of a lifetime? If he could get away with it he would revert to type and state we are in the Gas & Electric Forum so we shouldn't be discussing mobiles, lol.
  • keggs
    keggs Posts: 1,037 Forumite
    Quentin wrote: »
    This thread discusses UW (not BG!).

    Though many UW reps have behaved here badly, broken the rules, mislead us etc etc, and have rightly been corrected.

    (eg. Note the recent behaviour where a rep used the forum to tell us that UW's promise to supply their members the cheapest energy was correct, when it was in fact totally untrue! No-one from UW stood up and corrected him, and his misleading post remains uncorrected)

    You accuse me of a hidden agenda - in what way? I would have thought my view of UW is pretty transparent!

    However accusing us of having hidden agendas is a bit rich coming from keggs!

    Keggs constantly comes here to defend UW and tells us how happy he is with them.

    Yet elsewhere on the net he is vociferous about his disenchantment with the company, announced he had given up promoting it and wants his colleagues to complain to the management and at long last the scales seemed to have fallen from his eyes:

    Not a good enough answer Quentin.
  • keggs
    keggs Posts: 1,037 Forumite
    edited 2 August 2011 at 2:37PM
    Cardew wrote: »
    1. Because this is the UW thread.

    4. Because the sales techniques of many UW salesmen are a disgrace and they are encouraged to sell to family and friends.

    What's wrong with that? It's called recommendation. Have you never recommended anything to your friends and family. Or is it more to the point that UW IDs actually get paid a small amount of money as a result of recommending that sticks in your know it all (or rather know very little in fact) craw.

    Customers by the way when they recommend their friends and family - they get a extra discount off their bill. The combination of the 2 - IDs and satisfied customers together have built the company to what it is today - over 350,000 customers (business and household) all by simple word of mouth recommendation.

    When I transferred my elderly mother years ago onto UW she asked me bluntly what I got out of it. I told her and she said: "Good, I'd rather you have it than someone else."

    Come off it Cardew - your arguments are ridiculous now - nearly as bad as Quentin's - and that's saying something. Pathetic.

    Incidentally, except for my mother who has now passed on - none of my customers are friends or family. Very few ever were. And I would suggest that's probably the case for most UW distributors. But that doesn't mean there is anything wrong with it. And if you do then you are clearly not from planet earth because that's what people do - even if they get paid to do it. And there are millions of network marketers around the world that do exactly the same. Just to remind you it is called RECOMMENDATION.
  • jellygoodfellow
    jellygoodfellow Posts: 209 Forumite
    edited 2 August 2011 at 5:32PM
    Misleading/ out of date statement on there site.

    "
    The UK's cheapest Pay as you Go tariff

    ValuePay, our Pay as you Go tariff, is unbeatable! Just 7p/minute for calls and just 4p for texts!



    https://www.utilitywarehouse.co.uk/home/mobile/



    See Icard mobile 2p a minute to landlines 6p a minute to mobiles.


    http://icardmobile.co.uk/rates.php
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