Rude call centre staff

kenshaz

Rude call centre staff,who are sales target motivated and refuse to transfer calls to other departments,which is against the principle of https://www.saynoto0870.com a site promoted by this site.

Amba_Gambla

James240

ahrimaniac

You do realise, don't you, that sometimes they simply CAN'T transfer calls?

astonsmummy

kenshaz wrote:

Rude call centre staff,who are sales target motivated and refuse to transfer calls to other departments,which is against the principle of www.saynoto0870.com a site promoted by this site.

i've worked in a call centre and tbh the staff cop more rudeness off the customers!! (i was in actuall customer service not sales)

kenshaz

Amba_Gambla wrote:

kenshaz

astonsmummy wrote:

i've worked in a call centre and tbh the staff cop more rudeness off the customers!! (i was in actuall customer service not sales)

I can understand that they put you in customer relations,your previous posts indicate that you are understanding not pushy and extrovert

kenshaz

ahrimaniac wrote:

You do realise, don't you, that sometimes they simply CAN'T transfer calls?

Most can,tell them you are ringing from abroad and cannot ring 08709 or 0845 numbers

astonsmummy

kenshaz wrote:

I can understand that they put you in customer relations,your previous posts indicate that you are understanding not pushy and extrovert

Thanx (i think)

superscholesy

i work in a call centre, if we try and transfer a call ,the in coming calls take priority over internal calls so its normally quicker to get the person to re-dial.

kenshaz

superscholesy wrote:

i work in a call centre, if we try and transfer a call ,the in coming calls take priority over internal calls so its normally quicker to get the person to re-dial.

yes on an 0870 or 0845 number which generates revenue for the company,so you end up paying to complain